Buyer beware My wireless in-bra pump damaged my skin and customer support had me send them info for a refund to be issued and to be able to return the product. They waited over a week only to offer a different horn size but I’ve already lost my supply from waiting on them. I’m stuck with a pump that can’t be used and lost the ability to provide breast milk for my baby when I went back to work. Worst experience ever

Reached out via Facebook messenger and… Reached out via Facebook messenger and I was contacted within the hour about my issue. Some replacement nipples I had recently purchased began yellowing. Michelle, who I was chatting with, was able to replace the nipples that were affected. I really enjoy Tommee Tippee products and the customer service was good to me too. Thank you!

I’m pretty sure the support team is a poorly written AI. I’m pretty sure the support team is a poorly written AI. The first question was to ask me things which were on the initial request form. Then the “person” said they’d look into it, and ghosted me. From there, they tried to close the ticket saying I didn’t provide info. I asked for clarification, as the ticket was held on their end as they investigated, and they just resent the message again as is. Now it appears that they’ve just gone and closed the ticket with no resolution.

Tommee Tippee (North America) is AWESOME! Tommee Tippee (North America) is amazing! I run a daycare in California and I wrote to the company on Facebook Messenger (after I searched the internet and Amazon for replacement valves for the insulated Sportee Cups) I could not find them anywhere so I would just buy new cups. a awesome guy named Ben wrote me and said that he had sent me some.. so happy!!! Thanks Ben you rock! Happy Mom, Daycare provider, Tammy

Contacted company bcus I needed… Contacted company bcus I needed replacement spouts. Lol. Lady said she'd be happy to send new cups bcus the spouts are not sold individually. I got an order confirmation, never received any cups. Switched my kid to a different brand because I can't replace the spouts. Not sure of the exact date of interaction but you keep sending me emails asking me to review my experience so...