Awful chat experience Awful chat experience. Repeated the same information multiple times to the agent. Spent 30 min to accept basic information and it was insulting that agent wasn’t engaging or paying attention. Then he told me just got to Amazon rep instead. Product was faulty and leaked and was looking for a replacement warranty. Have transcript emailed to me bc of how bad it was.

Was sent an Amazon link Was sent an Amazon link that doesn’t guarantee what colour you will get. Last time I purchased tommee tippee on Amazon I thought I was buying the purple and orange sippy cup but got the grey and teal one. I’m looking specifically for female gender specific 6-18m pacifiers. I am located in Canada not the US

True to size Good quality and true to size, I like it

I’m pretty sure the support team is a poorly written AI. I’m pretty sure the support team is a poorly written AI. The first question was to ask me things which were on the initial request form. Then the “person” said they’d look into it, and ghosted me. From there, they tried to close the ticket saying I didn’t provide info. I asked for clarification, as the ticket was held on their end as they investigated, and they just resent the message again as is. Now it appears that they’ve just gone and closed the ticket with no resolution.

Was not able to solve my problem so… Was not able to solve my problem so will not be buying anymore of their stuff as it’s too much work as a tired parent to deal with. Got a reply from tommee tippee saying they texted me and sent a replacement? However what they are replacing and who they texted is a mystery- guess it’s just an automatic response -