Brilliant customer service I have a 7 year old Matki One Quintesse shower enclosure and a few of the seals were a litttle worn and tired looking. I emailed Matki and they very generously sent me a selection of seals that have enabled me to get the shower looking as good as new. I'm most impressed with the excellent customer service.

Excellent after sales service Thank you Alan for fantastic after service visit. Excellent service, quality work, friendly and efficient. Replaced the faulty items, and went the extra mile fitted the seal properly and showed me how to clean the drain. Ewww 100% recommend Matki products and after sales service from Alan. Thank you

Received excellent, friendly and prompt service Received excellent, friendly and prompt service from Cameron. He responded to my email within the hour with the parts I needed. having struggled to find what i needed online.

Phone call to arrival in 2 days Following 15 years of use, our Matki shower required a new valve (and service kit). It was not in stock, but the manufacturer supplied, having tested the part. The order was telephoned on Monday afternoon and arrived on Wednesday morning. Our amazing shower is back in full working order again ! Thank you Cameron and Matki for this exceptional service!

Brace bars replaced. Needed a pair of brace bars replaced(flaking) so emailed tge relevant details and follow up proof of purchase. Brace bars sent priority post by Lucas & Technical support. Received them quick but realised I had received one wrong one L/H not R/H ( my mistake?) Re-emailed Lucas who immediately sent me another 2 braces. First class after sales service and shower enclosure. Great.