Excellent customer service We recently had a Matki shower door fitted to replace an existing door. They did an excellent job and left us with a bottle of cleaner and a cloth to maintain the glass. This has almost run out and I sent an email to the technical department to ask how to obtain a further bottle as it is an excellent product. I received a very prompt reply. Very satisfied with my experience with Matki.

I was most impressed by the customer… I was most impressed by the customer service I received from Lucas today. He was extremely prompt and very efficient, it was no doubt a five star service. Thank you 😃

Recognition This review is to give recognition to the Matki technical department, specifically Josh for the brilliant support and advice over a number of calls this week. He understood and advised immediately on the issues I had. Not often I make these kind of missives but felt the need to as I find these days the level of response they provided is rare. ie. Quick, knowledgeable, very helpful and friendly.

Brace bars replaced. Needed a pair of brace bars replaced(flaking) so emailed tge relevant details and follow up proof of purchase. Brace bars sent priority post by Lucas & Technical support. Received them quick but realised I had received one wrong one L/H not R/H ( my mistake?) Re-emailed Lucas who immediately sent me another 2 braces. First class after sales service and shower enclosure. Great.

Received excellent, friendly and prompt service Received excellent, friendly and prompt service from Cameron. He responded to my email within the hour with the parts I needed. having struggled to find what i needed online.