Louis E
GBThese mini microscope are so cool These mini microscope are so cool! I messed up my order during their Easter sale, but a quick email to them and Marc sorted it all out on Easter day itself and even refunded me the difference. Their customer service is just brilliant, thanks Marc!
Nick Martel
CAOutstanding customer service. Outstanding customer service. THere wasa small defect with 1 of the 4 mini scopes I ordered for my nieces and nephews, and they replaced it very expeditiously after I simply provided a photo. Very professional and kind customer service. HIGHLY RECOMMEND. ALSO, the miniscopes are incredible!
Saucelady
GBAwesome customer service! I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email containing a discount code. After querying this with MiniLabsters, I was immediately refunded the discount amount with no questions asked. Great service and I am sure my son will love his present! Thank you!
Ross Jenvey
GBExcellent Customer Services I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Customer services were excellent and the refund was in my account the next day. I did request the refund before the order had been despatched but they replied to my email within the hour. Very quick, very helpful and very understanding. For a problem that was entirely of my own making, at that. Five stars.
Giovanni
GBI accidentally ordered too many mini micropes I accidentally ordered too many mini microscopes but when I emailed Minilabsters about it, they got back to me the next day to cancel the extra order. Really friendly and fast service! Can't wait to get my order.