Awesome customer service! I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email containing a discount code. After querying this with MiniLabsters, I was immediately refunded the discount amount with no questions asked. Great service and I am sure my son will love his present! Thank you!

I do not recommend this company I do not recommend this company. I have received an item that is clearly defective and if I return it for the almost $50cad that it cost, I will pay the same (or more) for shipping. I have been offered a 40% refund to keep it and throw it away. Extremely disappointing. Directly from their website: If you're not satisfied for any reason at all, we offer a 60-day satisfaction guarantee. Contact us and we'll help you with your return/refund!

Very good quality products Very good quality products, exceeded my expectations.

Best customer service ever! My young grandson was delighted with his mini microscope. But it slipped out of his hand and fell on the floor chipping part of the plastic around the lens. I wrote MiniLabsters to see if I could get a replacement part. They responded immediately and offered to replace the unit. Best customer service ever!

Great customer service… I purchased 3 mini-microscopes for grandchildren for Christmas this year. The girls, ages 6 and 8 are having a lot of fun with theirs. When it was discovered that the 3rd microscope did not work. I received prompt and friendly customer service and a replacement has been sent.