Horrible fort kit Nice and fast customer service, but horrible fort kit. Cheap and plastic. Looks nothing like what is offered on their page. I got offered 40% refund instead of returning it when I complained. I think they buy the stuff cheap from china, ad a lot (!) to the price and still makes a profit even with the 40% refund.

I accidentally ordered too many mini micropes I accidentally ordered too many mini microscopes but when I emailed Minilabsters about it, they got back to me the next day to cancel the extra order. Really friendly and fast service! Can't wait to get my order.

These mini microscope are so cool These mini microscope are so cool! I messed up my order during their Easter sale, but a quick email to them and Marc sorted it all out on Easter day itself and even refunded me the difference. Their customer service is just brilliant, thanks Marc!

Quick to respond and super polite! I haven't gotten my order yet, but i had to change the address after placing it and they've been incredibly accommodating. Qulick to respond and super polite!

Exceptional Customer Experience I have yet to try the product but the customer service is exceptional and extremely quick! I wanted to modify my order after placing and Marc emailed me right away, rectified the problem, and sent me a fast and easy way to pay so they could process my order immediately and ship it out as soon as possible. I truly appreciate the personal touch and real person on the other end. Very excited to try the products with my 4 and 2 year old this summer.