I would give negative stars if I could I would give negative stars if I could. I ordered a mini scope and a fort kit. Both are extremely cheap plastic. The scope does not work to magnify anything - I've tried adjusting everything as suggested and still just seeing a bright, blurry, color block of the item. So disappointing. The fort kit is extremely flimsy and there aren't enough pieces to build a fort at all. I was so excited but now am so disappointed. These were my kid's birthday present and now he can't even use them!! Do not buy this cheap, useless, crap!!!

Awesome tool for kids to explore… Awesome tool for kids to explore everything around them. Very nice backstage officers, helped solve many of our problems!

Outstanding customer service. Outstanding customer service. THere wasa small defect with 1 of the 4 mini scopes I ordered for my nieces and nephews, and they replaced it very expeditiously after I simply provided a photo. Very professional and kind customer service. HIGHLY RECOMMEND. ALSO, the miniscopes are incredible!

Horrible fort kit Nice and fast customer service, but horrible fort kit. Cheap and plastic. Looks nothing like what is offered on their page. I got offered 40% refund instead of returning it when I complained. I think they buy the stuff cheap from china, ad a lot (!) to the price and still makes a profit even with the 40% refund.

Good product, good customer service I ordered two mini microscopes, one for my son, and one for my niece. Unfortunately, one arrived broken. The lens inside had a deep crack, rendering it unusable. However, I reached out to customer service. I explained that shipping had damaged the product. They offered to send me another mini microscope free of charge. I am very happy with their product. Both my niece and my son love their microscopes. And I am very pleased with their prompt and responsive customer service.