Patch cable is trash Patch cable is trash. For something with a lifetime guarantee it failed faster than any other cable I've had by far. Heavier wire is more rugged, that's just facts. Most of the fancy new stuff is just marketing. If their other products are this level of quality then I don't know, probably steer clear.

Arrogant Bullies probably racist I opened a music store where no other exists in 40 miles. Completed all requirements on application. Now they have rejected my dealers account and left me hanging. no explanation. I'm screwed.

my man George my man George was great didn't ask extra unneeded questions and got straight to the point and even helped me learn something new 10/10

Hooray for George! Having arthritis in my left thumb, I now have to use a very light non-standard string set. I was lucky enough to have George as my guide in getting the right set. He's very competent, dedicated and was incredibly patient in getting just what I needed. Not many companies have such a professional service department these days, and I very much appreciated my experience. Good job there, George, good man!!!

Perfect customer service Wonderful customer service. Thank you Hailey! Quick, super friendly replies to my original query and follow up emails.