my man George my man George was great didn't ask extra unneeded questions and got straight to the point and even helped me learn something new 10/10

After being a member of their Players… After being a member of their Players Circle for over a year, and buying exclusively from them (acquiring points) - they suddenly and without notice locked my account Customer service is a joke - their phone number will only take messages - they won't connect you with a living person Shabby as hell

Absolutely great Costumer Support My problem was quick respond and served the Support is on the top no unless talking very competent and I can absolutely recommend it. Next time or possible problems I have no doubt that I will find really good Support

Hooray for George! Having arthritis in my left thumb, I now have to use a very light non-standard string set. I was lucky enough to have George as my guide in getting the right set. He's very competent, dedicated and was incredibly patient in getting just what I needed. Not many companies have such a professional service department these days, and I very much appreciated my experience. Good job there, George, good man!!!

Fantastic customer support from George… Fantastic customer support from George Santos. Quick responses and very informative about the various options for short scale bass strings.