D'Addario is all about innovation! D'Addario is a great company, well-known for its innovative product development and customer support. It is easy to be a loyal customer when one knows they are doing everything they can to give you the very best.

Superb client service I had a minor issue with a cable and contacted D’Addario. Absolutely first class client service and rapid in response. Ended up in mail conversation with the team in NYC ! Really know their stuff and really friendly and articulate as a bonus. Guitar cables excellent quality.

Poor quality XT strings. I thought I would try a set of XT Phosphor Bronze 12/53 on my Taylor acoustic instead of the usual Elixirs. Rubbish quality as the ball end unravelled on both unwound stings when tuning up. Maybe just unlucky by I’ll stick with Elixir or EXPs.

Patch cable is trash Patch cable is trash. For something with a lifetime guarantee it failed faster than any other cable I've had by far. Heavier wire is more rugged, that's just facts. Most of the fancy new stuff is just marketing. If their other products are this level of quality then I don't know, probably steer clear.

GREAT COMPANY They make good products help us acoustic guitar player I use their strings an use their humidity packs like buying their stuff their acoustic guitar strings make my guitar sound good