Superb client service I had a minor issue with a cable and contacted D’Addario. Absolutely first class client service and rapid in response. Ended up in mail conversation with the team in NYC ! Really know their stuff and really friendly and articulate as a bonus. Guitar cables excellent quality.

I purchased light gauge acoustic… I purchased light gauge acoustic strings. The high E was faulty and broke whilst stringing guitar. I contacted D'addario who replied via email in less than 24 hours offering me a replacement pack. First class customer service. Excellent.

D'Addario is all about innovation! D'Addario is a great company, well-known for its innovative product development and customer support. It is easy to be a loyal customer when one knows they are doing everything they can to give you the very best.

Excellent resolution of problem Had a problem with a single classical guitar string and George resolved it swiftly. He provided a highly professional and competent service - I am very impressed!

D'addario...Great Products and Great Customer Service Their ej99 concert flourocarbon are terrific and transformed my Islander AC-4 into a wonderful sounding ukulele! Also,their customer service representive George that I contacted with questions regarding D'addario strings responded exceptionally quick with good,sound advice and was exceptionally courteous and knowledgeable!Great products and great customer service!!!!