Awesome product support! I was gifted the XPND 1 pedalboard and it was missing the cable management clips. Customer support was so swift in responding and sending me what I needed. Very prompt and pleasant! Thank you D'Addario for a great customer experience!

Arrogant Bullies probably racist I opened a music store where no other exists in 40 miles. Completed all requirements on application. Now they have rejected my dealers account and left me hanging. no explanation. I'm screwed.

my man George my man George was great didn't ask extra unneeded questions and got straight to the point and even helped me learn something new 10/10

Excellent service and information. Restoring a very old Banjo Mandolin with rusty strings and a split skin, I contacted D'Addario for help with stringing. George the Consumer Support Specialist, was exceptionally helpful asking several questions over several emails to determine the string tension required for the instrument. I cannot speak highly enough of my experience.

Superb client service I had a minor issue with a cable and contacted D’Addario. Absolutely first class client service and rapid in response. Ended up in mail conversation with the team in NYC ! Really know their stuff and really friendly and articulate as a bonus. Guitar cables excellent quality.