I purchased STATIK magnetic charging… I purchased STATIK magnetic charging cord for my iPhone and iPad. I loved it but after 3 weeks it started slowing down charging or not connecting. I sent an email to the company and within one week they had replaced it. Sometimes you get a product that doesn’t work and no back up from company, not in this case. I suggest you try these magnetic charging cords, they’re so much better

Customer service poor Ordered KeySmart cards on 11 Feb. Shown on tracking as being processed in US on 14 Feb. 27 Feb Keysmart say package is lost and replacement will be sent. March 3 replacement sent. March 12 tracking shows cards arrive Germany instead of Britain. Emails sent to Keysmart on 8 March and 15 March still unanswered on 20 March. 6 weeks since order placed and paid for but still no cards. Ironic that the cards are supposed to tell me where my posessions are but I can't find out where the cards are!!!

Untrustworthy and unreliable Ordered and paid for three of these. One of them was dead on arrival. Wrote twice to the company to inform them. They never replied so essentially I was ripped off. Do not trust them and zero customer service.

They make an amazing product in the… They make an amazing product in the Keysmart Pro and stand behind for any issues.

Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)