Manon Guerin
CAExcellent service Excellent service! I had one of the first Keysmart that came out very long time ago and still using it. Recently, I’ve decided to upgrade to a more rugged version where I could also add some accessories such as scissors, knife…. Just received my package to appreciate the quality of the product but they accidentally omit to include the Rugged Key Holder! I’ve send an email explaining my issue and within half an hour our so, they already responded and prepared a shipment for my missing article! Truly impressed! Thanks you Keysmart! ☺️
Kayt Barclay
CAI purchased STATIK magnetic charging… I purchased STATIK magnetic charging cord for my iPhone and iPad. I loved it but after 3 weeks it started slowing down charging or not connecting. I sent an email to the company and within one week they had replaced it. Sometimes you get a product that doesn’t work and no back up from company, not in this case. I suggest you try these magnetic charging cords, they’re so much better
tommy
GBNot one to leave reviews often Not one to leave reviews often, but I left one (maybe out of boredom) when I bought a nano pen. I received an email asking me to leave a review, but the package was stolen from my mailbox. Now, this is a recurring problem and I clearly stated it was through no fault of keysmart that I didn't receive the package, but I had a nano pen before and I did enjoy it. A few days later I received an email from them stating they were sorry to hear it was stolen, and they were going to send me a replacement anyway! Awesome customer service. Really happy with the team at keysmart. They knew it wasn't their fault and still decided to help me out.
PB
AUKeySmart scammers I paid $200 US and have not received the package of key cards. A person by the name of Andresser replied with an email saying, sorry it must've got lost in transport. They said they send another package so I waited and have not seen anything I've emailed them several times no reply this is a very familiar story after reading The reviews. Obviously the excellent reviews are written by KeySmart. I've asked for a refund, no reply. As far as I'm concerned they are scammers
JetsetterJason
GBGood warranty support. Had a Keysmart Pro for years, worked great. Upgraded to Keysmart Max and device had some technical issues. Contacted company and with some quick verification of the issue they shipped out a replacement device asap. Pleased with the support from this company.