Untrustworthy and unreliable Ordered and paid for three of these. One of them was dead on arrival. Wrote twice to the company to inform them. They never replied so essentially I was ripped off. Do not trust them and zero customer service.

Customer service poor Ordered KeySmart cards on 11 Feb. Shown on tracking as being processed in US on 14 Feb. 27 Feb Keysmart say package is lost and replacement will be sent. March 3 replacement sent. March 12 tracking shows cards arrive Germany instead of Britain. Emails sent to Keysmart on 8 March and 15 March still unanswered on 20 March. 6 weeks since order placed and paid for but still no cards. Ironic that the cards are supposed to tell me where my posessions are but I can't find out where the cards are!!!

First of all KeySmart's products are… First of all KeySmart's products are super great and their customer service is excellent. I just received my replacement recently and the overall progress was really, I mean it, really painless, the people at KeySmart are professionals at all their fields. Definitely will stick around, especially after this experience.

MagConnect Titanium - Amazing Product The magconnect (titanium version) might be my favorite product I own. Super strong magnet and is so much more convenient over a regular keychain connection. Product showed up on time and the product and packaging quality are top notch!

Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)