Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)

The usefulness of the product 👍 … The usefulness of the product 👍 as it’s working well. But I was surprised to have to pay customs tax before they would allow entry to Denmark 🤔 this added an additional 160Krone ( £19 ) to the cost 😧

They make an amazing product in the… They make an amazing product in the Keysmart Pro and stand behind for any issues.

Not one to leave reviews often Not one to leave reviews often, but I left one (maybe out of boredom) when I bought a nano pen. I received an email asking me to leave a review, but the package was stolen from my mailbox. Now, this is a recurring problem and I clearly stated it was through no fault of keysmart that I didn't receive the package, but I had a nano pen before and I did enjoy it. A few days later I received an email from them stating they were sorry to hear it was stolen, and they were going to send me a replacement anyway! Awesome customer service. Really happy with the team at keysmart. They knew it wasn't their fault and still decided to help me out.

Untrustworthy and unreliable Ordered and paid for three of these. One of them was dead on arrival. Wrote twice to the company to inform them. They never replied so essentially I was ripped off. Do not trust them and zero customer service.