Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)

The usefulness of the product 👍 … The usefulness of the product 👍 as it’s working well. But I was surprised to have to pay customs tax before they would allow entry to Denmark 🤔 this added an additional 160Krone ( £19 ) to the cost 😧

Faulty Keycard Had a faulty Keycard. Excellent customer service. Within a couple of days fault verified and new card on its way. 🤠

Untrustworthy and unreliable Ordered and paid for three of these. One of them was dead on arrival. Wrote twice to the company to inform them. They never replied so essentially I was ripped off. Do not trust them and zero customer service.

MagConnect Titanium - Amazing Product The magconnect (titanium version) might be my favorite product I own. Super strong magnet and is so much more convenient over a regular keychain connection. Product showed up on time and the product and packaging quality are top notch!