Very shady checkout experience Their dodgy checkout experience makes it incredibly easy to accidentally add extras to your order. This happened to me. It doesn’t give you an opportunity to remove these items from the basket and just charges you immediately so you have to email to seek out a refund. Very shady business practice.

Excellent customer service We really like the product that we purchased. Unfortunately, a piece broke and it became unusable. However, upon contacting the company, they quickly offered us a free replacement, and with such a friendly and warm attitude. We were so impressed with the customer service and happy to go back to using the product.

MagConnect Titanium - Amazing Product The magconnect (titanium version) might be my favorite product I own. Super strong magnet and is so much more convenient over a regular keychain connection. Product showed up on time and the product and packaging quality are top notch!

Not one to leave reviews often Not one to leave reviews often, but I left one (maybe out of boredom) when I bought a nano pen. I received an email asking me to leave a review, but the package was stolen from my mailbox. Now, this is a recurring problem and I clearly stated it was through no fault of keysmart that I didn't receive the package, but I had a nano pen before and I did enjoy it. A few days later I received an email from them stating they were sorry to hear it was stolen, and they were going to send me a replacement anyway! Awesome customer service. Really happy with the team at keysmart. They knew it wasn't their fault and still decided to help me out.

KeySmart scammers I paid $200 US and have not received the package of key cards. A person by the name of Andresser replied with an email saying, sorry it must've got lost in transport. They said they send another package so I waited and have not seen anything I've emailed them several times no reply this is a very familiar story after reading The reviews. Obviously the excellent reviews are written by KeySmart. I've asked for a refund, no reply. As far as I'm concerned they are scammers