Very shady checkout experience Their dodgy checkout experience makes it incredibly easy to accidentally add extras to your order. This happened to me. It doesn’t give you an opportunity to remove these items from the basket and just charges you immediately so you have to email to seek out a refund. Very shady business practice.

Faulty Keycard Had a faulty Keycard. Excellent customer service. Within a couple of days fault verified and new card on its way. 🤠

Excellent service Excellent service! I had one of the first Keysmart that came out very long time ago and still using it. Recently, I’ve decided to upgrade to a more rugged version where I could also add some accessories such as scissors, knife…. Just received my package to appreciate the quality of the product but they accidentally omit to include the Rugged Key Holder! I’ve send an email explaining my issue and within half an hour our so, they already responded and prepared a shipment for my missing article! Truly impressed! Thanks you Keysmart! ☺️

MagConnect Titanium - Amazing Product The magconnect (titanium version) might be my favorite product I own. Super strong magnet and is so much more convenient over a regular keychain connection. Product showed up on time and the product and packaging quality are top notch!

Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)