Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)

No answer after return of product I ordered a KeySmart Original from their website to be shipped to Belgium. Upon arrival I got the message that I had to pay more than the price of the item to let the package pass at customs. I refused and let the package be returned. I tried to contact the KeySmart team but since then I have not yet received an answer about reimbursement of my money. I'm a little disappointed because I have sent multiple mails trying to get in contact, but without a single reply. I hope to somehow in the near future get a reply, even just to know that someone read my mails, because quite frankly I have lost all hope by now.

First of all KeySmart's products are… First of all KeySmart's products are super great and their customer service is excellent. I just received my replacement recently and the overall progress was really, I mean it, really painless, the people at KeySmart are professionals at all their fields. Definitely will stick around, especially after this experience.

The best key organizer I've come… The best key organizer I've come across. Keysmart has a great proposal for those who have several keys and don't like carrying all of them in their purse making a key noise. And I'm also passionate about the tools that you can attach to Keysmart Max. Looking forward to my next item the Slim Wallet.

Excellent service Excellent service! I had one of the first Keysmart that came out very long time ago and still using it. Recently, I’ve decided to upgrade to a more rugged version where I could also add some accessories such as scissors, knife…. Just received my package to appreciate the quality of the product but they accidentally omit to include the Rugged Key Holder! I’ve send an email explaining my issue and within half an hour our so, they already responded and prepared a shipment for my missing article! Truly impressed! Thanks you Keysmart! ☺️