My KeySmart Mini was missing a… My KeySmart Mini was missing a carabiner for the key fob when it arrived. Tried contacting 4 times regarding to the issue. They just ghosted me. Still waiting. Its been almost 2 months.

They make an amazing product in the… They make an amazing product in the Keysmart Pro and stand behind for any issues.

Pocket Key Retention With Tracking I have an iPro KeySmart which I carry with me everywhere I go. It has built-in Apple Air Tag circuitry which I can track with the Apple Find My App. I got excellent customer service when it failed to track, and got a rapid response from customer service the same day! The associate was very helpful and got it synched immediately with her assistance. A pocket key retention with tracking goes with me everywhere!

Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)

Good warranty support. Had a Keysmart Pro for years, worked great. Upgraded to Keysmart Max and device had some technical issues. Contacted company and with some quick verification of the issue they shipped out a replacement device asap. Pleased with the support from this company.