They make an amazing product in the… They make an amazing product in the Keysmart Pro and stand behind for any issues.

Good warranty support. Had a Keysmart Pro for years, worked great. Upgraded to Keysmart Max and device had some technical issues. Contacted company and with some quick verification of the issue they shipped out a replacement device asap. Pleased with the support from this company.

Very shady checkout experience Their dodgy checkout experience makes it incredibly easy to accidentally add extras to your order. This happened to me. It doesn’t give you an opportunity to remove these items from the basket and just charges you immediately so you have to email to seek out a refund. Very shady business practice.

My KeySmart Mini was missing a… My KeySmart Mini was missing a carabiner for the key fob when it arrived. Tried contacting 4 times regarding to the issue. They just ghosted me. Still waiting. Its been almost 2 months.

No answer after return of product I ordered a KeySmart Original from their website to be shipped to Belgium. Upon arrival I got the message that I had to pay more than the price of the item to let the package pass at customs. I refused and let the package be returned. I tried to contact the KeySmart team but since then I have not yet received an answer about reimbursement of my money. I'm a little disappointed because I have sent multiple mails trying to get in contact, but without a single reply. I hope to somehow in the near future get a reply, even just to know that someone read my mails, because quite frankly I have lost all hope by now.