They make an amazing product in the… They make an amazing product in the Keysmart Pro and stand behind for any issues.

Excellent customer service We really like the product that we purchased. Unfortunately, a piece broke and it became unusable. However, upon contacting the company, they quickly offered us a free replacement, and with such a friendly and warm attitude. We were so impressed with the customer service and happy to go back to using the product.

Customer service poor Ordered KeySmart cards on 11 Feb. Shown on tracking as being processed in US on 14 Feb. 27 Feb Keysmart say package is lost and replacement will be sent. March 3 replacement sent. March 12 tracking shows cards arrive Germany instead of Britain. Emails sent to Keysmart on 8 March and 15 March still unanswered on 20 March. 6 weeks since order placed and paid for but still no cards. Ironic that the cards are supposed to tell me where my posessions are but I can't find out where the cards are!!!

Very shady checkout experience Their dodgy checkout experience makes it incredibly easy to accidentally add extras to your order. This happened to me. It doesn’t give you an opportunity to remove these items from the basket and just charges you immediately so you have to email to seek out a refund. Very shady business practice.

Untrustworthy and unreliable Ordered and paid for three of these. One of them was dead on arrival. Wrote twice to the company to inform them. They never replied so essentially I was ripped off. Do not trust them and zero customer service.