MagConnect Titanium - Amazing Product The magconnect (titanium version) might be my favorite product I own. Super strong magnet and is so much more convenient over a regular keychain connection. Product showed up on time and the product and packaging quality are top notch!

Good warranty support. Had a Keysmart Pro for years, worked great. Upgraded to Keysmart Max and device had some technical issues. Contacted company and with some quick verification of the issue they shipped out a replacement device asap. Pleased with the support from this company.

Very shady checkout experience Their dodgy checkout experience makes it incredibly easy to accidentally add extras to your order. This happened to me. It doesn’t give you an opportunity to remove these items from the basket and just charges you immediately so you have to email to seek out a refund. Very shady business practice.

Pocket Key Retention With Tracking I have an iPro KeySmart which I carry with me everywhere I go. It has built-in Apple Air Tag circuitry which I can track with the Apple Find My App. I got excellent customer service when it failed to track, and got a rapid response from customer service the same day! The associate was very helpful and got it synched immediately with her assistance. A pocket key retention with tracking goes with me everywhere!

Customer service poor Ordered KeySmart cards on 11 Feb. Shown on tracking as being processed in US on 14 Feb. 27 Feb Keysmart say package is lost and replacement will be sent. March 3 replacement sent. March 12 tracking shows cards arrive Germany instead of Britain. Emails sent to Keysmart on 8 March and 15 March still unanswered on 20 March. 6 weeks since order placed and paid for but still no cards. Ironic that the cards are supposed to tell me where my posessions are but I can't find out where the cards are!!!