Very shady checkout experience Their dodgy checkout experience makes it incredibly easy to accidentally add extras to your order. This happened to me. It doesn’t give you an opportunity to remove these items from the basket and just charges you immediately so you have to email to seek out a refund. Very shady business practice.

Pocket Key Retention With Tracking I have an iPro KeySmart which I carry with me everywhere I go. It has built-in Apple Air Tag circuitry which I can track with the Apple Find My App. I got excellent customer service when it failed to track, and got a rapid response from customer service the same day! The associate was very helpful and got it synched immediately with her assistance. A pocket key retention with tracking goes with me everywhere!

They make an amazing product in the… They make an amazing product in the Keysmart Pro and stand behind for any issues.

No answer after return of product I ordered a KeySmart Original from their website to be shipped to Belgium. Upon arrival I got the message that I had to pay more than the price of the item to let the package pass at customs. I refused and let the package be returned. I tried to contact the KeySmart team but since then I have not yet received an answer about reimbursement of my money. I'm a little disappointed because I have sent multiple mails trying to get in contact, but without a single reply. I hope to somehow in the near future get a reply, even just to know that someone read my mails, because quite frankly I have lost all hope by now.

Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)