The usefulness of the product 👍 … The usefulness of the product 👍 as it’s working well. But I was surprised to have to pay customs tax before they would allow entry to Denmark 🤔 this added an additional 160Krone ( £19 ) to the cost 😧

Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)

Customer service poor Ordered KeySmart cards on 11 Feb. Shown on tracking as being processed in US on 14 Feb. 27 Feb Keysmart say package is lost and replacement will be sent. March 3 replacement sent. March 12 tracking shows cards arrive Germany instead of Britain. Emails sent to Keysmart on 8 March and 15 March still unanswered on 20 March. 6 weeks since order placed and paid for but still no cards. Ironic that the cards are supposed to tell me where my posessions are but I can't find out where the cards are!!!

MagConnect Titanium - Amazing Product The magconnect (titanium version) might be my favorite product I own. Super strong magnet and is so much more convenient over a regular keychain connection. Product showed up on time and the product and packaging quality are top notch!

Excellent customer service We really like the product that we purchased. Unfortunately, a piece broke and it became unusable. However, upon contacting the company, they quickly offered us a free replacement, and with such a friendly and warm attitude. We were so impressed with the customer service and happy to go back to using the product.