My KeySmart Mini was missing a… My KeySmart Mini was missing a carabiner for the key fob when it arrived. Tried contacting 4 times regarding to the issue. They just ghosted me. Still waiting. Its been almost 2 months.

Pocket Key Retention With Tracking I have an iPro KeySmart which I carry with me everywhere I go. It has built-in Apple Air Tag circuitry which I can track with the Apple Find My App. I got excellent customer service when it failed to track, and got a rapid response from customer service the same day! The associate was very helpful and got it synched immediately with her assistance. A pocket key retention with tracking goes with me everywhere!

Not one to leave reviews often Not one to leave reviews often, but I left one (maybe out of boredom) when I bought a nano pen. I received an email asking me to leave a review, but the package was stolen from my mailbox. Now, this is a recurring problem and I clearly stated it was through no fault of keysmart that I didn't receive the package, but I had a nano pen before and I did enjoy it. A few days later I received an email from them stating they were sorry to hear it was stolen, and they were going to send me a replacement anyway! Awesome customer service. Really happy with the team at keysmart. They knew it wasn't their fault and still decided to help me out.

Customer service poor Ordered KeySmart cards on 11 Feb. Shown on tracking as being processed in US on 14 Feb. 27 Feb Keysmart say package is lost and replacement will be sent. March 3 replacement sent. March 12 tracking shows cards arrive Germany instead of Britain. Emails sent to Keysmart on 8 March and 15 March still unanswered on 20 March. 6 weeks since order placed and paid for but still no cards. Ironic that the cards are supposed to tell me where my posessions are but I can't find out where the cards are!!!

Untrustworthy and unreliable Ordered and paid for three of these. One of them was dead on arrival. Wrote twice to the company to inform them. They never replied so essentially I was ripped off. Do not trust them and zero customer service.