Put in the wrong shipping address and… Put in the wrong shipping address and sent them an email. KeySmart immediately shipped another one to my right address and just asked me to return the first order if it did end up coming to me. It didn't and everything worked smoothly! Very impressed by their prompt and helpful customer service (shoutout to Andressa!)

I purchased STATIK magnetic charging… I purchased STATIK magnetic charging cord for my iPhone and iPad. I loved it but after 3 weeks it started slowing down charging or not connecting. I sent an email to the company and within one week they had replaced it. Sometimes you get a product that doesn’t work and no back up from company, not in this case. I suggest you try these magnetic charging cords, they’re so much better

Excellent service Excellent service! I had one of the first Keysmart that came out very long time ago and still using it. Recently, I’ve decided to upgrade to a more rugged version where I could also add some accessories such as scissors, knife…. Just received my package to appreciate the quality of the product but they accidentally omit to include the Rugged Key Holder! I’ve send an email explaining my issue and within half an hour our so, they already responded and prepared a shipment for my missing article! Truly impressed! Thanks you Keysmart! ☺️

First of all KeySmart's products are… First of all KeySmart's products are super great and their customer service is excellent. I just received my replacement recently and the overall progress was really, I mean it, really painless, the people at KeySmart are professionals at all their fields. Definitely will stick around, especially after this experience.

MagConnect Titanium - Amazing Product The magconnect (titanium version) might be my favorite product I own. Super strong magnet and is so much more convenient over a regular keychain connection. Product showed up on time and the product and packaging quality are top notch!