You guys fixed my fixture,You got a… You guys fixed my fixture,You got a very responsive team, that helped me a lot in finding the right solution. I also work with some of your people in influencer capacity and they are top notch, very knowledgeable.

Super fast shipping Super fast shipping & custom service Ordered on the 27/12/23 and didn't expect a delivery until mid January. Freight started arriving in the 3/1/24 with the rest to be delivered tomorrow the 4/1/24 . All delivered by the 5th brilliant 🙏👍😁 PS very fast with responses to customer service as well, local support the cherry 🍒 on top in IMHO 🌟🌟🌟🌟🌟 Thanks guys

I ordered 2 items from them however… I ordered 2 items from them however I’ve only received one of the items. I am struggling to get a response from them. I have emailed and contacted in every way possible but still not received a reply. Does anyone have any advice?

Customer service went above and beyond I see a lot of negative reviews but my experience has been above and beyond with customer support and service. My se3000 was working well then bars started going out randomly. Contacted spider farmer and they gave me some different options of what the issue could be to try troubleshooting. Didn't work but my light was under warranty and they were quick to send out a replacement. I've seen some reviews stating they are bribing people for 5 star reviews but the lights have been amazing and having a company stand behind their product isn't bribing for reviews but earning 5 star reviews.

This company is a fraud This company is a fraud. They have had my goods returned to their warehouse and they refuse to refund my money. I notice I am not the first person this has happened to either. Use Mars Hydro. Better value and great customer service