This company is a fraud This company is a fraud. They have had my goods returned to their warehouse and they refuse to refund my money. I notice I am not the first person this has happened to either. Use Mars Hydro. Better value and great customer service

Quality prompt kit, response to query All expected kit arrived promptly, and so far ( a week in) looks of good quality. I didnt understand the instructions for one bit of kit but had a response to an emailed query within 24 hours which resolved my difficulty.

Your full tent kit might come in 2 packages! I ordered a full kit and had a moment of panic because I received tracking for just one of the two packages that were shipped, and the package I was tracking just had the clip on fan inside. Customer service was extremely quick and got me the other tracking number right after I emailed in; no further issues since then! Setup was easy and pretty fun actually. Fairly basic instructions but not too tough to follow.

The product from that company are real sh.it. Poor made in china quality The product from that company are real craps. They use some Bad plastic quality for their produits. Customer service is Bad and really low to answer. Cross your fingers to never get troubles with your spider farmer items. I can't recommand at all! Run away from this Bad retailer

I ordered 4x 1000w lights no issues I ordered 4x 1000w lights no issues. I ordered another 2x se7000 and the light fixtures melted. I contacted SF and they replaced one balast and the connector for another. I would recommend SF but def go with the 1000w lights :)