The sales and order number guys hung up… The sales and order number guys hung up on me twice and were pretty short on the call. Not very good customer service. I understand your company is busy, but courtesy is a must! Ordered a motor through my mechanic and the gentleman said he would call him back. No call yet. He talked to a lady and she said they were busy due to the holiday weekend. I would think that trying to place an order would be important to your business. There was only 1 type engine available so I hope it was put on hold for my purchase and not sold.

Called to ask a few questions about an… Called to ask a few questions about an engine that I was looking at and the person I talked to seemed kind of disinterested in my questions. All quick one or two word answers and finally told me to check with my mechanic for more answers

Complete jerks Complete jerks, horrible attitudes, don't pay out on warranty claims . Motors are garbage. Installed 2 motors both defective from the start. 100% believe they have a huge lack of proffessionalism

Fraser warranty I bought an engine in 2020, I barely drove it 5,000 miles and the engine had a problem. I took it to a certified mechanic to look at he contacted Fraser to file a claim. Fraser replaced my motor, however, they did not cover even half of the labor and they covered no parts. I had to pay the mechanic for an install engine install AGAIN

Fraser engines is a fine outstanding and professional company Fraser engines is a fine outstanding,& very professional outfit.i bought both warranties for my 2000 f150 5.4l 4x4 xlt.bought remanufacture engine & trans.was unsuccessful for both unfortunately.but fraser stood up and honored both warranties,and now with these 2 swapped units I couldn't be happier with frasers professionalism.it did take a bit of time and nail bitting,but fraser engines made it right.and if I need any work done again I will choose fraser engines & transmissions again.Thankyou Fraser.