Called in the morning for a quote the… Called in the morning for a quote the first guy was helpful and gave a decent a competitive price. Said I'll call you back I need to inform my grandson etc. Called back a few hours later and suddenly the prize jumped over 1k. Said I missed out they had several engines that morning but now only had 2 left from a company in Canada. I need to make a decision because when those 2 are gone they won't be rebuilding for a while. So after quitting and telling them my grandson was applying for a loan etc. I guess theythought this 19 year old kid was rich. No he's trying to get a loan and fix the truck his deceased father left him . Not cool at all, never asks yeah they're limited or anything on first call. I said I'll get back to you and the guy said ok look forward to it.

Very responsive and thorough Very responsive and thorough. Wanted to make sure that I would get what I need. I'm no mechanic and they made sure I understood so I could have an intelligent conversation with the mechanic. From my research I think that Fraser is the best option.

I guess everyone is too busy these days… I guess everyone is too busy these days but waiting for 4 weeks for an engine on my broken down truck is a killer for me and my business. Online ordering doesn't work and I had to wait a whole day and call 7 times before I got a call back. The lady was nice and polite thou.

John was an excellent sales person John was an excellent sales person. I had put the order in online and John called to finish the order. Excellent service! Highly recommend if you need an engine or transmission to call Fraser Engine and Transmission. Best warranty and pricing!

Customer service leads by example Made a few searches on their website. Then called them to purchase an engine. Spoke to a guy named Jimmy who is rude and quite frankly a loudmouth. Told him what I wanted and he told me it was a 90 day wait for a motor. I called back the next day inquiring about a used motor and he again jumps in on the phone call and starts being disrespectful. Saying that the salvage won't want to get involved in that.. save your money and go somewhere else