It is a nice website lots of… It is a nice website lots of information, says to call to get a fast free quote I called was on hold for five minutes and was told by the person that finally answered that they couldn’t give me a quote. So I went online and filled out the little form by the time I was halfway through the form I got a text saying I could call for a free quote I was a little confused frustrated

Customer service leads by example Made a few searches on their website. Then called them to purchase an engine. Spoke to a guy named Jimmy who is rude and quite frankly a loudmouth. Told him what I wanted and he told me it was a 90 day wait for a motor. I called back the next day inquiring about a used motor and he again jumps in on the phone call and starts being disrespectful. Saying that the salvage won't want to get involved in that.. save your money and go somewhere else

I guess everyone is too busy these days… I guess everyone is too busy these days but waiting for 4 weeks for an engine on my broken down truck is a killer for me and my business. Online ordering doesn't work and I had to wait a whole day and call 7 times before I got a call back. The lady was nice and polite thou.

Fraser engines is a fine outstanding and professional company Fraser engines is a fine outstanding,& very professional outfit.i bought both warranties for my 2000 f150 5.4l 4x4 xlt.bought remanufacture engine & trans.was unsuccessful for both unfortunately.but fraser stood up and honored both warranties,and now with these 2 swapped units I couldn't be happier with frasers professionalism.it did take a bit of time and nail bitting,but fraser engines made it right.and if I need any work done again I will choose fraser engines & transmissions again.Thankyou Fraser.

I needed a price to help decide if I… I needed a price to help decide if I wanted to invest in a vehicle that needed restoration. Heck, with the cost and low availability of vehicles today. I'd think this industry would be pushing product. I was extremely pleased at how fast and easy it was to get pricing on what I needed. Thanks for top notch customer service to this point. Now just to find someone responsible and trustworthy, Skilled to install. Thanks again