Fraser warranty I bought an engine in 2020, I barely drove it 5,000 miles and the engine had a problem. I took it to a certified mechanic to look at he contacted Fraser to file a claim. Fraser replaced my motor, however, they did not cover even half of the labor and they covered no parts. I had to pay the mechanic for an install engine install AGAIN

Called to ask a few questions about an… Called to ask a few questions about an engine that I was looking at and the person I talked to seemed kind of disinterested in my questions. All quick one or two word answers and finally told me to check with my mechanic for more answers

Complete jerks Complete jerks, horrible attitudes, don't pay out on warranty claims . Motors are garbage. Installed 2 motors both defective from the start. 100% believe they have a huge lack of proffessionalism

I purchased a 5.7L Hemi engine for my… I purchased a 5.7L Hemi engine for my Jeep Grand Cherokee from Fraser. After my mechanic installed it, it had a significant leak from the dipstick hole. I learned that Fraser Engines was supposed to zip tie a plug for that hole, but they failed to include the plug. I filed a warranty claim with Fraser and sent a video of the leak. Because the dipstick hole was located at the bottom of the engine, the front differential has to be uninstalled. I learned that Fraser subcontracts its warranty services to Advanced Powertrain Solutions (APS), which does not seem to consider itself a part of Fraser when someone is at fault. The APS warranty tech, Mark B, spoke to me in a tone that was defensive, arrogant and combative. APS refused to cover anything and said that Fraser would have to cover the error. Mark made it sound like they were 2 separate companies. Danielle at Fraser never acknowledged Fraser’s error to include the plug, which cost me extra time, money and frustration, or offered me any compensation. Neither Fraser nor APS offered me any acknowledgement or apology. Their customer service was very poor and extremely disappointing.

Very prompt service when asking for an estimate. I asked for a estimate on the prices of an engine they were right back to me in less than 15 minutes. They even followed up with me a couple of times the next day, because I did not have the time to respond earlier