The sales and order number guys hung up… The sales and order number guys hung up on me twice and were pretty short on the call. Not very good customer service. I understand your company is busy, but courtesy is a must! Ordered a motor through my mechanic and the gentleman said he would call him back. No call yet. He talked to a lady and she said they were busy due to the holiday weekend. I would think that trying to place an order would be important to your business. There was only 1 type engine available so I hope it was put on hold for my purchase and not sold.

Fraser engines is a fine outstanding and professional company Fraser engines is a fine outstanding,& very professional outfit.i bought both warranties for my 2000 f150 5.4l 4x4 xlt.bought remanufacture engine & trans.was unsuccessful for both unfortunately.but fraser stood up and honored both warranties,and now with these 2 swapped units I couldn't be happier with frasers professionalism.it did take a bit of time and nail bitting,but fraser engines made it right.and if I need any work done again I will choose fraser engines & transmissions again.Thankyou Fraser.

The FRASER rebuilt engine warranty, is useless Their warranty is basically useless. I bought the rebuilt engine in Sept 2021, and had problems in July 2023. No compression 1 cylinder, another low. On an inline 4 cyl. 2.5L jeep. The warranty only covers $50/hr labor. My engine mechanic is charging $199/hr now. Frasier wants to second guess the mechanic, and is wanting him to take off the head, check for damage, etc. Of course they only pay $50/hr labor, if the engine is shot. I pay the rest. My mechanic estimated 2 hours, so that would be another $300 out of my pocket for the request. Plus $1500 will be my piece of engine replacement labor. Plus parts for the next motor. This makes the warranty basically useless. That's probably the reason they have few warranty claims replacements. It worked. I'm not gonna pay to install another of their pieces of poo. I'll donate the jeep, and mark it as a lesson learned.

Complete jerks Complete jerks, horrible attitudes, don't pay out on warranty claims . Motors are garbage. Installed 2 motors both defective from the start. 100% believe they have a huge lack of proffessionalism

It is a nice website lots of… It is a nice website lots of information, says to call to get a fast free quote I called was on hold for five minutes and was told by the person that finally answered that they couldn’t give me a quote. So I went online and filled out the little form by the time I was halfway through the form I got a text saying I could call for a free quote I was a little confused frustrated