V&M Modern Builders
GBI guess everyone is too busy these days… I guess everyone is too busy these days but waiting for 4 weeks for an engine on my broken down truck is a killer for me and my business. Online ordering doesn't work and I had to wait a whole day and call 7 times before I got a call back. The lady was nice and polite thou.
Robert Wilcox
GBThe FRASER rebuilt engine warranty, is useless Their warranty is basically useless. I bought the rebuilt engine in Sept 2021, and had problems in July 2023. No compression 1 cylinder, another low. On an inline 4 cyl. 2.5L jeep. The warranty only covers $50/hr labor. My engine mechanic is charging $199/hr now. Frasier wants to second guess the mechanic, and is wanting him to take off the head, check for damage, etc. Of course they only pay $50/hr labor, if the engine is shot. I pay the rest. My mechanic estimated 2 hours, so that would be another $300 out of my pocket for the request. Plus $1500 will be my piece of engine replacement labor. Plus parts for the next motor. This makes the warranty basically useless. That's probably the reason they have few warranty claims replacements. It worked. I'm not gonna pay to install another of their pieces of poo. I'll donate the jeep, and mark it as a lesson learned.
Bill Ducheneaux
GBVery prompt service when asking for an estimate. I asked for a estimate on the prices of an engine they were right back to me in less than 15 minutes. They even followed up with me a couple of times the next day, because I did not have the time to respond earlier
Randy
GBCalled to ask a few questions about an… Called to ask a few questions about an engine that I was looking at and the person I talked to seemed kind of disinterested in my questions. All quick one or two word answers and finally told me to check with my mechanic for more answers
Dave K
GBVery responsive and thorough Very responsive and thorough. Wanted to make sure that I would get what I need. I'm no mechanic and they made sure I understood so I could have an intelligent conversation with the mechanic. From my research I think that Fraser is the best option.