Dehumidifier performance We hired 2 commercial dehumidifiers from the Ipswich branch when our son's bungalow was flooded. We were assured that these would work at temperatures of above 3 degrees. In the 3 days we had them they collected in total less than one bucket full each, The daytime temperatues in the bungalow were 10 to 12 degrees and the night time temperatures above 3 degrees. For this we were charged a full weeks rental of over £150. A total rip-off for 2 buckets of water. Our own domestic dehumidifiers we also used picked up twice the amount of water. On speaking to Hirebase we were told no compensation was possible as the invoice had already been issued. Be very careful when hiring from this company.

Recent Heavy Equipment Hire I recently hired some heavy equipment from the Hirebase centre in Barnsley. The overall experience was very positive. My contact was a lady called Kirsty who's professionalism made the whole process smooth and efficient! The final hire price was reasonable and I would not hesitate to conduct business with this company again!

Item booked, turned up, no item, had to stand down our labour Phoned up and booked a compactor at Basingstoke. Sent in documentation. Was told by Steve it would all be organised for a Saturday pick up. Arrived no compactors available. Nothing left by Steve. We had labour booked to do our job which we had stand down at great expense. Would give a nil star rating if we could Be warned.

NEARLY A GOOD EXPERIENCE The Staff were excellent, machine deliverd on time and it did everything it was supposed to do very well. It was collected promptly, then the Hirebse experience went down hill Eight days later and I'm still waiting for my deposit to be returned despite visiting the local branch where I was told the money was 'in transit' . I should have asked where to as it has yet to turn up in my account! It only took a few seconds for it to leave so there is something very suspicious going on at Hirebase! Which is a shame as the branch staff worked so hard to make the hire experience a good one.

Hirebase in LOUTH is fantastic Hirebase in LOUTH is fantastic, always helpful and happy to help. The two guys in there go above and beyond what you would expect from a hire company. I was advised not to use website but contact my nearest branch instead and I couldn’t be happier. Delivery and collection was when they said and someone is always at the end of the phone or out of hours on there social media page. Excellent customer service and i will be using them for future projects.