Prices advertised deeply misleading The prices advertised are deeply misleading. For the item I hired the additional costs were: delivery, wear charge, fuel charge, damage waiver & admin charge. You also have to pay a deposit. All-in the cost was double that advertised. The item was delivered on time. The item worked as advertised, but the blades were somewhat blunt, so the job took longer and more effort than it might of. It was collected on time, however it took over a week, including at least 4 phone calls and an email to get my deposit back.

Hirebase Milton Keynes branch is really good! This review is for Hirebase Milton Keynes branch. Signed up with two ID’s. The guy there was so helpful. We rented a digger. Next day came on time. Also price/deposit was really good. They also insured it. Amazing experience. Looking forward to work again!

Hirebase Gateshead cracking customer service Hirebase Gateshead Cracking friendly service May 2021 as a non tradesman can be very off putting going into a builders merchant Trevor was magic and helpful Really spot on customer service

Hirebase birmingham b9 waste of time. Hirebase birmingham b9 waste of time. First they don't have the machine I want but can hire from third party and than hire to me than the don't let me know when I would be able to collect and no call back had to ring them several times on different days even though they said they will call me within an hour. In summary I would say stay clear of this unprofessional firm as they will waste your time. Ps I did get my machine from elsewhere for nearly half the price they wanted so lesson learnt.

NEARLY A GOOD EXPERIENCE The Staff were excellent, machine deliverd on time and it did everything it was supposed to do very well. It was collected promptly, then the Hirebse experience went down hill Eight days later and I'm still waiting for my deposit to be returned despite visiting the local branch where I was told the money was 'in transit' . I should have asked where to as it has yet to turn up in my account! It only took a few seconds for it to leave so there is something very suspicious going on at Hirebase! Which is a shame as the branch staff worked so hard to make the hire experience a good one.