Prices advertised deeply misleading The prices advertised are deeply misleading. For the item I hired the additional costs were: delivery, wear charge, fuel charge, damage waiver & admin charge. You also have to pay a deposit. All-in the cost was double that advertised. The item was delivered on time. The item worked as advertised, but the blades were somewhat blunt, so the job took longer and more effort than it might of. It was collected on time, however it took over a week, including at least 4 phone calls and an email to get my deposit back.

Terrible experience Terrible experience, The staff down the beach must be he slowest I’ve ever came accross, extremely disorganised, stood down there for wrll over 30 minutes, had hired beofre etc so should have been a breeze. Was told when hired that deposit will be straight back when done “we are good here, 2-3 days’ Still waiting now 2 weeks later, going down local branch later today to knock some heads together. Will never use again and would advice to do the same.

Dehumidifier performance We hired 2 commercial dehumidifiers from the Ipswich branch when our son's bungalow was flooded. We were assured that these would work at temperatures of above 3 degrees. In the 3 days we had them they collected in total less than one bucket full each, The daytime temperatues in the bungalow were 10 to 12 degrees and the night time temperatures above 3 degrees. For this we were charged a full weeks rental of over £150. A total rip-off for 2 buckets of water. Our own domestic dehumidifiers we also used picked up twice the amount of water. On speaking to Hirebase we were told no compensation was possible as the invoice had already been issued. Be very careful when hiring from this company.

Recent Heavy Equipment Hire I recently hired some heavy equipment from the Hirebase centre in Barnsley. The overall experience was very positive. My contact was a lady called Kirsty who's professionalism made the whole process smooth and efficient! The final hire price was reasonable and I would not hesitate to conduct business with this company again!

V.Poor - dont answer phone and website poor Milton Keynes depot - can't be bothered to answer the phone and website won't process my visa credit card - overall waste of time considering this lot