New 60V Zero Turn I just bought a 60V Zero turn. I assembled it myself no big deal. The bars are so close to me and my chest, and the seat is adjusted all the way back that doing anything involving reverse is almost non-existent. I tried to call Customer service and have not heard back after an hour on hold. Did the return call thing and still nothing. Tried to use the Chat Bot and it does not work. I tried to register my product and that does not work either. I am returning the product to Tractor Supply tomorrow and getting a Cub Cadet. Done with Greenworks. I hope this helps anyone else who is thinking about them.

Greenworks G4OUC battery…product lasted 9 months I bought a Greenworks G4OUC battery quick charge unit. The 4 year old original unit had broken and this was a replacement. Purchased 18:7:23. The unit lasted 9 months before also breaking. I have tried many times to contact the manufacturer but without success, they seem not to like answering the phone on their warranty help line. So much for a 36 month warranty- don't be fooled. A new unit costs £50, but how long would this one last?

Strimmer G40T5 Line trimmer G40T5 Line spool was not full, ran out after 2 charges. They supplied the wrong gauge line with the product promoted along side it on heir site. Very sloppy. Also the instructions for restring are very poor Their customer service is non existent. Delivery took 7 days ........Tool is now out of action until I fork out for new line which can only be purchased from this company. I do not recommend this company because they are not taking care of the details such as being accountable.

Ongoing Edger Issues The handle for the edger won't come apart in order for me to reattach to the edger. Dealing with customer service to get a $10 replacement part took talking in circles for over an hour. The replacement part came within a few days which was great... however the original issue persists. The screws now won't fully tighten in place leaving the handle loose and the unit not functional. I would return this product if possible.

Customer service I bought a pressure washer in 2023 and I was very please with it and it did the job with no problem.Unfortunately a part broke down this year and the pressure washer couldn’t be use anymore so i went on Greenworks site and I start chatting with customer service department explaining the problem. The communication was straightforward and few information was needed by Greenworks to open my case. Very rapidly solution was found on my problem and I would say that customer service at Greenworks (Trevor)took very well care of me. Highly professional