Ongoing Edger Issues The handle for the edger won't come apart in order for me to reattach to the edger. Dealing with customer service to get a $10 replacement part took talking in circles for over an hour. The replacement part came within a few days which was great... however the original issue persists. The screws now won't fully tighten in place leaving the handle loose and the unit not functional. I would return this product if possible.

New 60V Zero Turn I just bought a 60V Zero turn. I assembled it myself no big deal. The bars are so close to me and my chest, and the seat is adjusted all the way back that doing anything involving reverse is almost non-existent. I tried to call Customer service and have not heard back after an hour on hold. Did the return call thing and still nothing. Tried to use the Chat Bot and it does not work. I tried to register my product and that does not work either. I am returning the product to Tractor Supply tomorrow and getting a Cub Cadet. Done with Greenworks. I hope this helps anyone else who is thinking about them.

Worst customer service I have ever experienced. I ordered a lawn mower and a specialized wing nut was missing, so the handle could not be assembled. I spent more than 3 hours on hold over 2 days for nonexistent customer service. Never got a person to talk to and their chat bot is a joke. I see why 74% rate them a 1 in reviews. I will be returning the product and suggest you steer clear of them. They are apparently on the verge of going out of business.

Greenworks products are crap, along with their customer service. I purchased a Greenworks battery powered blower and vac, model 24322, GWZ0200734 SERIAL #, at Home Depot. $250 dollars and the unit will not stay running when sucking up leaves. Talked to Home Depot, they said contact the company. Company will back up their product or give me a reason why it won't staying running when sucking up leaves. Grenworks and Home Depot are really sorry ass companies and they have lost my business. I would advise others to do the same.

I bought a Greenworks G-Max strimmer I bought a Greenworks G-Max strimmer, it failed after a little light use the motor bearing destroyed itself. Greenworks UK do not answer their phone lines and BT charge for the time you are ringing them. Would not touch them in future.