Useless customer service and service center Until they do something with their customer service hours and service center turn around time, its better to spend the extra few bucks and get high quality brand. Warranties are as good as garbage. 2:30pm PST and their customer service center is closed.

Cheap Junk Milwaukee combi drill went wrong after minimal DIY use. Cheap junk. Customer service appalling. Fixed it myself in the end as was outside one year warranty. How can a "proffesional use tool" only have a one year warranty.How does a tool magically gain another 2 years reliability just by registering it online? My advice is buy Makita. You can use it day in day out on site work with zero failures.

Great customer service. I bought a really expensive Milwaukee M18 FPP6D2-503B FUEL 18V 5.0Ah Li-Ion RedLithium Cordless 6 Piece Kit recently. This year I've been off work unwell and didn't have the presence of mind to register my tools. When I remembered the 30 day registration limit I realised it had expired by a few days. I contacted Milwaukee by email and explained my situation; to my amazement they let me register my tools and even wished me a speedy recovery. I can't fault Milwaukee at all, although I haven't had to return anything yet, but that's a good thing isn't it?

Milwaukee customer service the best Milwaukee tools are not the least expensive. But I am continually reminded of why I prefer them. Always happy with the performance. However the customer service experience I had recently was top notch. They went more than beyond what I expected. Not only found the replacement saw guide for me but sent it quickly as well as a cap and measure tape for my loyalty. Milwaukee is Fantastic I. My books!!!!

I have a m18chpx I have a m18chpx, rotary hammer drill and kango,, it's almost 2 years old but is very rarely used , is kept boxed in the van and only used when something's wrong with our corded machine . In the time I've had it it wouldn't have 5 hours working time on it as can be seen by it's condition which is like new . It has already been in for repair only a couple of months after purchase for the same problem it has now again , cannot change between modes , switch will not move . If I had used this machine there may be some excuse for the failures but to be honest this is ridiculous . I have over 5000 euro worth of Milwaukee tools and this is putting me off buying them again . I could not recommend them to anyone .