If you are considering SleepTest, do it! The whole process was efficient and easy. The PA was super friendly and competent. Communication has been made at every step. The test arrived set up and ready to go with easy instructions. Sending the test kit back was easy with a prepaid label. I took the test but was restless both nights because I toss and turn a lot and kept checking to make sure the lights were not red. There were times they were and I had to readjust the unit to make sure it was on the right spot. I hope an accurate reading will be made in spite of it. Having the test at home was probably more comfortable than doing it in an unknown facility.

Keep AAA batteries on hand, and be sure your machine works! The company was helpful with numerous emails and texts as heads-up for arrival of equipment, etc. However, the included batteries for the first night (which were already in the sleep test machine) didn’t work, so I used the second night’s included batteries for the first night. I then went to the store and bought AAA batteries so I could do the test the second night. On the second night, the machine would not stay on even though I had just replaced the batteries. I woke up the following morning to the machine turned off. I tried testing a third night, but the machine wouldn’t stay on. I sent the machine back. Also, due to the need for extra days to test, I called and told them that I would have the machine for extra time. The woman in the phone assured me it would be okay. But then I started getting reminder texts and emails saying that my equipment was running late and that I may be charged for late fees. I responded to this email saying that I had already talked to someone there who had okayed me to keep the machine longer. I continued to get late reminders. Perhaps technicians aren’t communicating effectively? This part was frustrating.

The test arrived in great condition The test arrived in great condition. Particular assemble and ready for my testing. The instructions were easy to follow. Sleeping with the test device didn't interrupt my sleeping. I would recommend this Sleep Testing to others. Thank you.

My overall experience was ok and could… My overall experience was ok and could have been a lot better. The device came with little to no instructions. It listed their website and something to scan, however, that was just a YouTube video that the device maker posted/made. While going to sleep, the device was all set up and I followed the instructions from the video but there was an intermittent blinking red light so I was unsure if the device was actually working as the video said any blinking lights mean something is wrong. I lost sleep worrying about this blinking red light and checked it throughout the night so my results might be skewed. I tried calling customer service, but their offices were not open, which makes no sense when their product is being used at night, you'd assume someone would be available. I also found the devices website and read their instructions with no luck. I called again on Monday and they said it is normal for the light to be blinking red, that would have been nice to know!!!! In addition, the initial video meeting lasted about 1 minute. For the 1 minute initial video call (where she should have mentioned the blinking red light is normal) and the reading of the results (which are probably skewed from me stressing/checking the light throughout the night) cost $380. I wouldn't recommend this company based on this information.

Would definitely recommend They've turned out to be one of the most professional and genuine companies I have ever worked with. We had our doubts and misunderstandings with the company due to the logistics of the process - not the quality of the testing or anything like that. The owner stepped in and really did listen and take into account our concerns and immediately resolved the issues we were having. Can't ask for more.