
TW
GBDo NOT use these guys!!! I submitted an order a week before I needed. They confirmed the order and the day before the job, they call me and tell me they cant provide the equipment. Very unprofessional. They had a week to figure this out and they waited until the last day cancel. I wish I could sue these guys. Now I have to scramble to find a replacement.

Patrice Shavone
GBI rented a machine through DOZR here in… I rented a machine through DOZR here in NC. It was 2 weeks ago. Each time they delivered a machine to my site it was broken. I have yet to receive my money back from them. DOZR said they were waiting on Hertz to refund the money from the contractor. I ended up spending an additional 1300. To rent another machine from them. This time they can’t find a machine but my money has been deducted from my account. It’s bad business to have a working crew waiting on a mini excavator for 3 weeks. Think twice before renting from DOZR.

Sam Velez
GBAwful Protection Plan Worst customer service and protection plan policy is a joke. I've been in the industry for 10+ years and have had to rent a few forklifts over the years. Things happen and that is why I always purchase the protection plan. And in a few instances, it was well worth it. But the plan this company offers only covers 10% of any repairs. A pump broke on our forklift and the amount I "save" with the protection plan was less then the $400 I spent to insure the forklift. I will not be renting from them again.

Marc P Summers
GBWorst company Worst company - if you need to rent equipment do not use this firm and go direct to a local company. We have had such a bad issue with this and had to fix so many problems ourself. They delivered the wrong forklift that mean we had to drive to go collect something to fix the issue and the delivery driver delivering a large item had to wait 3 hours before we could offload it. They collected our scissor lift 6 hours early (even though we had paid for a full week of use over the holiday period). Their customer service team give you incorrect information when you really need an accurate answer - and inch difference in an answer when talking about equipment like this makes a BIG difference in safety!!!!

Tells Secrets
GBthis is a 3 rd party vendor this is a 3 rd party vendor. If you rent anything from them. Your paying more because your NOT doing directly to the vendor. They may get it done. But why pay more. Every item must be delivered so they can increase the sale twice the regular price, ie delivery fees