Check exactly what you are being… Check exactly what you are being charged for. I discovered an unexpected charge against my credit card "for fuel used". The charge was excessive, I thought, but the fact they didn't even tell me before they took the money makes me very angry

Totally false advertising! They advertise $141.00 a day for 5000 lb forlift. After getting the actual quote it was $800.00 a day. What a rip off company! Charging $175.00 to drop it off and pick it up! What a joke!

Call someone else On January 8 I called Bigrentz to order a scissor lift, it was supposed to be delivered on January 10 to the Marshalls store where we had a $2500 job that was supposed to be done at night, and they were given instructions to ask the manager in the store where to deliver from the back door, not thru front entrance. On January 10 I was contacted by the store manager that there was no lift delivery, the manager even checked outside, but there was no lift and they canceled the job. From the words of Bigrentz driver wasn't able to contact anybody on the job site, even though the store was open all day and Bigrentz was given instructions to go in the store and ask the manager where to leave it, he decided to leave it somewhere outside behind the building without telling anybody. Bigrentz refused to do a refund and they sent me a phone call recording where it clearly says to go to the store, talk to the manager, and the manager gonna show where to bring it from the other side from the back door, not to the front door. I paid them $521.30 for rent, but I didn't receive a refund and lost the $2500 job. I need a refund for the service that I didn't receive.

First thing they wanted was Contact… First thing they wanted was Contact info and credit card number for rental. You cant pick up equipment. I guess you just get stuck with what ever they drop off. I want to see what Im renting and see in fully functional before the agreement is made. Not sure what these folks are peddling but I didnt bite on their line of BS.

Beware this an equipment broker they rent from legitimate rental companies and mark it up 100% my office used them by accident when we were in a jam and needed a forklift on short notice ended up being charged $3500 for a 1 week rental that any legitimate rental outfit would of charged $1500 stay away