Marc P Summers
GBWorst company Worst company - if you need to rent equipment do not use this firm and go direct to a local company. We have had such a bad issue with this and had to fix so many problems ourself. They delivered the wrong forklift that mean we had to drive to go collect something to fix the issue and the delivery driver delivering a large item had to wait 3 hours before we could offload it. They collected our scissor lift 6 hours early (even though we had paid for a full week of use over the holiday period). Their customer service team give you incorrect information when you really need an accurate answer - and inch difference in an answer when talking about equipment like this makes a BIG difference in safety!!!!
Jane Laird Cox
GBBEWARE of this company Big Rentz Onn 5/1/2023 I rented a boom lift to do some tree work on a mountain little did I know we were unable to use lift since on the mountain ground s unlevel which we explained to the sales person which knew nothing exactly what she was a person to take my money. We did not use the machine at all due to being afraid of flipping it,I called the company several times all promising to call me back never did except 1 person Name Al and all he said was supervisior was in a meeting for 2 days still no phone call. Now i find out they will not refund money so they are keeping my 985.00 even though my husband never used the machine this is really bad business i told them to check hours on machine they will see we never used it but just to keep our 985.00 is total bull$$$$. I would not refer these people to anyone BEWARE!!!!!!!Still fighting for my refund
Zachariahh Petersenn
GBRun away Run away! They'll qoute you one thing but you get charged another. Took them days to get back to me. Then when they did my qoute for $2900 for a loader and excavator went to $3400 for just the excavator. Use a REAL local company not these Cali coms.
Not ripped off easily...
GBFirst thing they wanted was Contact… First thing they wanted was Contact info and credit card number for rental. You cant pick up equipment. I guess you just get stuck with what ever they drop off. I want to see what Im renting and see in fully functional before the agreement is made. Not sure what these folks are peddling but I didnt bite on their line of BS.
TW
GBDo NOT use these guys!!! I submitted an order a week before I needed. They confirmed the order and the day before the job, they call me and tell me they cant provide the equipment. Very unprofessional. They had a week to figure this out and they waited until the last day cancel. I wish I could sue these guys. Now I have to scramble to find a replacement.