Worst company Worst company - if you need to rent equipment do not use this firm and go direct to a local company. We have had such a bad issue with this and had to fix so many problems ourself. They delivered the wrong forklift that mean we had to drive to go collect something to fix the issue and the delivery driver delivering a large item had to wait 3 hours before we could offload it. They collected our scissor lift 6 hours early (even though we had paid for a full week of use over the holiday period). Their customer service team give you incorrect information when you really need an accurate answer - and inch difference in an answer when talking about equipment like this makes a BIG difference in safety!!!!

Totally false advertising! They advertise $141.00 a day for 5000 lb forlift. After getting the actual quote it was $800.00 a day. What a rip off company! Charging $175.00 to drop it off and pick it up! What a joke!

Absolutely terrible customer service Absolutely terrible customer service. I called to rent a mini ex and the initial person said no they couldn’t provide at first so I was going to move on to somewhere else. The rep proceeded to argue with me telling me I would never find it anywhere. Then said I misinterpreted what she said that they may be able to provide it. At this point I asked for a manager and found out that the first answer of no was correct. Complete waste of time with terrible customer service! Stay away!! Especially if u need equipment in an emergency situation because they have a 48 hour minimum according to the supervisor.

Bigrentz is the best way to go Would definitely rent again from BigRentz. Their staff answred all my questions. Delivery of articulated boom lift came right on time. No issues at all with the machine. Lost the key and they were able to tell me exactly where i can go to get a replacement key. Very knowledgeable. Looking forward to working with them again on my next project

Beware this an equipment broker they rent from legitimate rental companies and mark it up 100% my office used them by accident when we were in a jam and needed a forklift on short notice ended up being charged $3500 for a 1 week rental that any legitimate rental outfit would of charged $1500 stay away