They answer the phone right away They answer the phone right away, THEY SPEAK AMERICAN ENGLISH (easily understandable!) are helpful and ask questions to clarify how they can help, then act and maintain close communications while the process (sale or RMA) is in play. They then 'bow out' until asked for further help

Well Built! Three different portable continuous flow products were offered, but I needed more performance, reliability, and product support information to make my decision. I was very pleased with our discussions and I choose the Oxlife INDEPENDENCE unit. It was shipped as promised and in excellent condition. I am impressed with its robust construction and build quality. The user manual is well written and easy to understand. And Made in the USA!! More to follow, as I use it in the months ahead.

Our G5 unit needs repaired and Jeff… Our G5 unit needs repaired and Jeff Dewberry and Carey Burnette took exceptional care of use. We sent the RMA unit back to Plano, TX and also purchased another G5 which is scheduled to be delivered tomorrow This is truly amazing customer care and we are so grateful for Jeff and Carey. THANK YOU INOGEN!! Diane & Wayne Leohner

Not accepting trade-in. Would not accept trade in of Phillips SimplyGo, with the purchase from them of a lighter pulse machine. They sold me the Simply Go less than a year ago and it was recently refurbished last month (under warranty). The replacement machine is good and the price was fair.

After more than a month of checking… After more than a month of checking various oxygen sites, I finally landed on Portable Oxygen Solutions to make my purchase. From the very beginning of my conversation I knew I had picked the right spot to make my purchase. No pressure, very knowledgeable, personable, and met all my other criteria. Every question was answered. Even the purchase on one or two batteries was discussed/explained. Great job providing the details I needed to make my informed decision. Thanks.