Barzel Lock is a quality run business Barzel Lock is a quality run business. I run a maintenance division in California, and I have ordered replacement lockset parts that were needed, and Henry responds with lightning speed for inquires and feed back. They are spot on...and a pleasure to deal with. Keep up the GREAT work Henry!

Great Customer Service Contact Barzel after searching for a mechanical lock that could withstand the outside elements. Purchased the lock which was easy. Produce arrived in great shape and installed. This is a solid lock which i expect will give years of great service. The staff at Barzel were extremely helpful during the purchase when I had questions. I will purchase from them again.

excellent experience I made a mistake with the payment and as soon as I sent them a text to correct it they responded swiftly, asked questions to verify I'm getting the correct part, postponed the order until we sorted it all out and responded to every question I had in the meantime. The delivery came in faster than I thought it would and the part was exactly what I needed. 10/10. thanks!!!

Rare LCN gear motor in stock Rare LCN gear motor in stock, called to verify and promptly received a return call verifying part in stock. Placed order online and received gear motor in two days. Other suppliers giving 2 to 3 weeks lead time for this part. Barzel Lock kept us from having an ADA main entry door down for weeks.

Decent prices; restocking fee if returned Overall, pretty good prices comparatively. Ordered the wrong lock. Tried to order the correct one from them. However, they complicated the process in the name of being helpful. Just a heads up that they have a restocking fee if you need to return anything. They do discount that if you order the replacement from them.