The customer support was great The customer support was great! They expedited my shipment and put up with me freaking out.

Emergency Need / Awesome Service Given We were in a situation where one of our secure buildings needed replacement electronic locks immediately due to a flood in our area. The manufacture quoted us 5 weeks for delivery. This company understood our need and found locks for us a few hours later. They shipped to us the same day and we had the critical parts coast to coast in 27 hours from the first call to them. Very impressive customer service and friendly, good prices too. Highest recommendation possible!

I can never say enough about Barzel I can never say enough about Barzel They are our go to for energy thing locks & Strikes If we have application questions one call does it all Never disappointed A great Family Business Fast Shipping and Fair Prices Do not wait. Check them out You will not be disappointed DigitalBay Wisconsin

Great experience. Great experience. Sales staff called to let me know that the style of handle had changed and would be slightly different. Reaching out to a customer shows me they care. Thank you for the great experience. Michael peck Facilities manager MVI & ASC

Best Customer Service Rep and Meets their Commitments I needed this specific model of a Kaba lock to arrive within 2 days. Barzellock.com customer service found it for me, shipped it, and it arrived in 2 days from my phone call exactly as they promised. They had the very best price on the internet; and, they did not charge me extra for such extremely fast shipping. Outstanding and reliable company and customer service rep! Best I've found!