Excellent product and an even better… Excellent product and an even better customer service. I had a family emergency where I needed this specific lock ASAP for the safety of my family members due to unforeseen circumstances. I put in a request in the message box of the order for a faster delivery. I kid you not, I was called within minutes of placing my order and I received the product over night. 10/10 recommend this company. I honestly couldn’t believe how great their customer service was. The prices are reasonable for their high quality locks. Especially a lock that specifically met my needs. I rarely ever take the time to write a review but this review was well deserved.

This company is very responsive This company is very responsive. I love working with them and will continue to use them for all my business needs! I enjoy calling and speaking with the employees. They provide the support our company needs! Higher Level Services LLC highly recommended this company! Hats off to your team for amazing service!

Best Customer Service Rep and Meets their Commitments I needed this specific model of a Kaba lock to arrive within 2 days. Barzellock.com customer service found it for me, shipped it, and it arrived in 2 days from my phone call exactly as they promised. They had the very best price on the internet; and, they did not charge me extra for such extremely fast shipping. Outstanding and reliable company and customer service rep! Best I've found!

Great service Great service, great turnaround

Decent prices; restocking fee if returned Overall, pretty good prices comparatively. Ordered the wrong lock. Tried to order the correct one from them. However, they complicated the process in the name of being helpful. Just a heads up that they have a restocking fee if you need to return anything. They do discount that if you order the replacement from them.