You took my order and then advised me… You took my order and then advised me that you were out of stock at the time and asked if I wanted to wait for shipment or cancel. I opted to wait and product was shipped sooner than expected, all pieces as ordered and in very substantial packaging. Except they were the wrong color. I needed white and I assumed that is how they came. I called the company and spoke to a representative who explained they dont come in white, good answer, I said thanks and guess I will have these powered coated locally. No problem for me, I appreciated the factual info I received from the company.

Best Customer Service Rep and Meets their Commitments I needed this specific model of a Kaba lock to arrive within 2 days. Barzellock.com customer service found it for me, shipped it, and it arrived in 2 days from my phone call exactly as they promised. They had the very best price on the internet; and, they did not charge me extra for such extremely fast shipping. Outstanding and reliable company and customer service rep! Best I've found!

Rare LCN gear motor in stock Rare LCN gear motor in stock, called to verify and promptly received a return call verifying part in stock. Placed order online and received gear motor in two days. Other suppliers giving 2 to 3 weeks lead time for this part. Barzel Lock kept us from having an ADA main entry door down for weeks.

Has everything I need Has everything I need! I order many different brands and they provide a great service.

This company is very responsive This company is very responsive. I love working with them and will continue to use them for all my business needs! I enjoy calling and speaking with the employees. They provide the support our company needs! Higher Level Services LLC highly recommended this company! Hats off to your team for amazing service!