Best Customer Service Rep and Meets their Commitments I needed this specific model of a Kaba lock to arrive within 2 days. Barzellock.com customer service found it for me, shipped it, and it arrived in 2 days from my phone call exactly as they promised. They had the very best price on the internet; and, they did not charge me extra for such extremely fast shipping. Outstanding and reliable company and customer service rep! Best I've found!

Rare LCN gear motor in stock Rare LCN gear motor in stock, called to verify and promptly received a return call verifying part in stock. Placed order online and received gear motor in two days. Other suppliers giving 2 to 3 weeks lead time for this part. Barzel Lock kept us from having an ADA main entry door down for weeks.

Emergency Need / Awesome Service Given We were in a situation where one of our secure buildings needed replacement electronic locks immediately due to a flood in our area. The manufacture quoted us 5 weeks for delivery. This company understood our need and found locks for us a few hours later. They shipped to us the same day and we had the critical parts coast to coast in 27 hours from the first call to them. Very impressive customer service and friendly, good prices too. Highest recommendation possible!

excellent experience I made a mistake with the payment and as soon as I sent them a text to correct it they responded swiftly, asked questions to verify I'm getting the correct part, postponed the order until we sorted it all out and responded to every question I had in the meantime. The delivery came in faster than I thought it would and the part was exactly what I needed. 10/10. thanks!!!

Barzel is very customer oriented… Thanks for reaching out to us to make sure that our order was correct. The personal touch means a lot. Henry at Barzel has always been attentive and honest. Traits hard to find these days. Thank you !!!!