Good service/ as i was not sure of the… Good service/ as i was not sure of the bronze i needed for window frames- they helped me understand Also the guy who saved me when my order could not be printed- took me around and was of great helppo

Excellent Customer Service I had a great service with Union Hardware! Walter went above and beyond with the completion of my order as well as delivery. They could do better with their delivery service but overall everything was delivered with no damages whatsoever. Thank you! -Washington DC customer

Online store is convenient Online store is convenient to chek the catalogue and buy something without having to be physically present at the shop. It saves time in the event that the shop does not have the item required.

Customer service is great. Customer service is great. It is efficient,I was able to buy from a different country and everything was collected hustle free ,it makes things easier when building very convenient.They need to update the search engine though, you need to know exactly the category of what you are searching for otherwise it won't show up.

The online process was easy, but could be better The online process was easy. but in the store some stuff when presented with a printed copy of the order, were not aware of how the process works. Staff had to reenter the order. This affects efficiency.