Bad experience whilst shopping for a gas stove I ordered an AE 4 plate gas stove online, went to the shop for payment and collection. They first checked my invoice upon arrival and was told to proceed to the payment till, paid for the gas stove. But was only told at the collection point that the gas stove was not on stock 😒. Had to wait for the reversal of the transaction for the store to refund my money. Only to be told that they had the stove in another branch ... Had a very bad experience at union hardware and wouldn't recommend it to anyone

I paid for a stove online and on… I paid for a stove online and on collection was told it’s out of stock. Two weeks later I still don’t have my stove. My WhatsApp messages are being ignored

Excellent Customer Service I had a great service with Union Hardware! Walter went above and beyond with the completion of my order as well as delivery. They could do better with their delivery service but overall everything was delivered with no damages whatsoever. Thank you! -Washington DC customer

Very prompt and excellent service… Very prompt and excellent service reported by my brother who went to one of your stores to buy the product on my behalf. Keep up the excellent work!!

Great service… I had reserved some cement on the online store and went in to pay and collect. It seems the cement was out of stock but the online platform had not been updated. Fortunately they had some cement in the back and my order was honoured. Just a reminder though that the online platform should be always updated to avoid such situations!