Good service/ as i was not sure of the… Good service/ as i was not sure of the bronze i needed for window frames- they helped me understand Also the guy who saved me when my order could not be printed- took me around and was of great helppo

I paid for a stove online and on… I paid for a stove online and on collection was told it’s out of stock. Two weeks later I still don’t have my stove. My WhatsApp messages are being ignored

Great service… I had reserved some cement on the online store and went in to pay and collect. It seems the cement was out of stock but the online platform had not been updated. Fortunately they had some cement in the back and my order was honoured. Just a reminder though that the online platform should be always updated to avoid such situations!

Union Hardware is a brilliant store… Union Hardware is a brilliant store with plenty of goods. Online shop is wonderful, well presented and easy to use. Goods are kept ready once an order is placed online. Whether that be pay on collection or through the payment Gateway. Highly recommended service.

Love the Magnum silver tiles, however, collection is riddled with delays Love the Magnum silver tiles, hands down one of the best tiles l'v seen and l believe Union Hardware are the only ones that stock them. What l did not like is the inefficiency of click and collect. I expected to collect the tiles the following day after purchase, however my representative was informed he couldn't collect as payment from DPO was not reflecting on their system. Interestingly I had also purchased products from a competing retailer a stones throw from Union Pomona and they also use DPO for payments, and what l found is their click and collect service is more efficient and the products were collected hassle free on the very day of purchase. I think Union Hardware need to improve their online processes further because e-commerce is about efficiency and l don't really want to wait 2 days to collect a product that l have paid for.