Quick easy and the staff were amazing… Quick easy and the staff were amazing to deal with. Very fast service

Bad experience whilst shopping for a gas stove I ordered an AE 4 plate gas stove online, went to the shop for payment and collection. They first checked my invoice upon arrival and was told to proceed to the payment till, paid for the gas stove. But was only told at the collection point that the gas stove was not on stock 😒. Had to wait for the reversal of the transaction for the store to refund my money. Only to be told that they had the stove in another branch ... Had a very bad experience at union hardware and wouldn't recommend it to anyone

Good service/ as i was not sure of the… Good service/ as i was not sure of the bronze i needed for window frames- they helped me understand Also the guy who saved me when my order could not be printed- took me around and was of great helppo

The online process was easy, but could be better The online process was easy. but in the store some stuff when presented with a printed copy of the order, were not aware of how the process works. Staff had to reenter the order. This affects efficiency.

Made an order online to be collected 3… Made an order online to be collected 3 days later only to get there and find out some items hadn't been packaged yet. Took another 45min waiting whilst searching in there warehouse. Other than that everything was in place