Excellent Customer Service I had a great service with Union Hardware! Walter went above and beyond with the completion of my order as well as delivery. They could do better with their delivery service but overall everything was delivered with no damages whatsoever. Thank you! -Washington DC customer

Bad experience whilst shopping for a gas stove I ordered an AE 4 plate gas stove online, went to the shop for payment and collection. They first checked my invoice upon arrival and was told to proceed to the payment till, paid for the gas stove. But was only told at the collection point that the gas stove was not on stock 😒. Had to wait for the reversal of the transaction for the store to refund my money. Only to be told that they had the stove in another branch ... Had a very bad experience at union hardware and wouldn't recommend it to anyone

Much needed and convenient online shopping from diaspora Easy to order on line and convenient for diasporians. I benefitted from the winter specials discount. Once my order was ready for collection, I received a whats app message. I also received another once my order was collected by the person I nominated. There is an option to pay online or in store after placing the order, I paid in store since this was my first time to order online. Delivery service will be awesome, please look into it. Thanks, will call again soon.

The ease of purchasing online The ease of purchasing online, the process is hustle free. Customer care is good. Twice I bought a wrong product and twice a got my refund without any problems. However I think there are areas for improvement. 1. There are a lot of your products which are not online. This could be improved. Get all your products online. 2. Instead of refunding and get through the whole purchasing process is it not possible to just change the product I want to buy

Union Hardware Exceptional Customer Service! Union Hardware was very helpful when I had a problem with a product I had purchased from them. Within a day the issue was resolved, the product was exchanged and delivered to my house. Great customer care!