Drill missing from delivery I ordered a combination offer; a cordless Milwaukee vacuum combined with a Milwaukee drill. The vacuum was delivered without the promised drill. I emailed BuildClub and they said they would look into this. That was days ago and I haven’t heard anything from them. UPDATED REVIEW: BuildClub did track down the second parcel and it was finally delivered. They said the driver made the error of only picking one item from the packing list instead of two. I am upgrading my star rating from 1 star to only 3. If BuildClub is using a delivery service with drivers who can’t adequately read to do their jobs, maybe they should change delivery services.

Customer Satisfaction beyond belief Super fast with delivery. I purchased 13 privacy lattice 4x8, but unfortunately, they only delivered 11. I called to let BuildClub of 2 panels missing, and they immediately took care of it. I had the two panels delivered the next day at no charge.

Cracked Birdbath My birdbath had a Crack causing it to leak and I reported it after delivery. I had a brand new replacement delivered about 3 hours after my report. Amazing service!!

Everything arrives on time Everything arrives on time. And the delivery person was very helpful and easy to work with. Also, excellent customer support.

The BuildClub is great! I've purchased a few items from the BuildClub over the past few years and they have been consistently awesome. - delivery is on time or even faster. - excellent customer service. - items are great (we've ordered baseboards and a water heater so far). I'll definitely order from them again when we have projects in the future.