They sell stuff they don't have. Ordered material just to receive an email after a day stating they don't have it. How many times will I try to use this site in the future? I guess zero, nil, nada.

Once I FINALLY reached real people Once I FINALLY reached real people, everything after went perfect. Questions answered. Excellent status and earlier than promised delivery. It was great.

Customer Satisfaction beyond belief Super fast with delivery. I purchased 13 privacy lattice 4x8, but unfortunately, they only delivered 11. I called to let BuildClub of 2 panels missing, and they immediately took care of it. I had the two panels delivered the next day at no charge.

Drill missing from delivery I ordered a combination offer; a cordless Milwaukee vacuum combined with a Milwaukee drill. The vacuum was delivered without the promised drill. I emailed BuildClub and they said they would look into this. That was days ago and I haven’t heard anything from them. UPDATED REVIEW: BuildClub did track down the second parcel and it was finally delivered. They said the driver made the error of only picking one item from the packing list instead of two. I am upgrading my star rating from 1 star to only 3. If BuildClub is using a delivery service with drivers who can’t adequately read to do their jobs, maybe they should change delivery services.

2 times the cost!! Thought I'd try this place out Thought I'd try this place out. 1st off, their prices are almost 2 times what Home Depot has!! N then the stock was going to have additional shipping costs! Not sure what they are trying to do here, but I'd hoped this newer company was going to help us save money. No luck