2 times the cost!! Thought I'd try this place out Thought I'd try this place out. 1st off, their prices are almost 2 times what Home Depot has!! N then the stock was going to have additional shipping costs! Not sure what they are trying to do here, but I'd hoped this newer company was going to help us save money. No luck

The prices are always good The prices are always good and the delivery was on time. Your website could be better, the search results are not always consistent and there seems to be some bugs with scrolling a list. You have cancelled some product orders, after being placed, that you can't source which is quite inconvenient, as it's happened more than once. I am aware that this is noted on your site but it does not inspire confidence when it happens.

Great Delivery Experience I am a DIYer and use Build Club frequently. Customer service is excellent. The lumber is good quality. And the delivery is outstanding. Drivers are super helpful and always on time. One driver even made a return trip to exchange lumber that was warped or split, and later returned with another item I needed. The website is a little difficult to navigate, but Build Club compensates with great customer service. I use them for any items I can't squeeze into my SUV or need quickly and can't make time to pick up myself.

Everything but the ordering was great Everything but the ordering was great. Since it was my first time ordering I was supposed to get a discount, while checking out there was no option to click on to get the discount. Could have saved a little over 40.00. Otherwise customer service was awesome, delivery was great.

customer service was impeccable customer service was impeccable. It appears that your company goes the extra mile to make customers feel confident that the product will be delivered, properly. That is a lost art. Your delivery lady was so very pleasant and helpful as well. Thank you for making this a seamless process. Will highly recommend you.