Customer service was outstanding Customer service was outstanding When they delivery was little late than supposed to, customer service called me and make sure that I received the package’s in professional manner.

Everything as expected! Build Club rocks. My delivery actually arrived just a little early, which was great! Happy to have used Build Club a second time.

Everything but the ordering was great Everything but the ordering was great. Since it was my first time ordering I was supposed to get a discount, while checking out there was no option to click on to get the discount. Could have saved a little over 40.00. Otherwise customer service was awesome, delivery was great.

Drill missing from delivery I ordered a combination offer; a cordless Milwaukee vacuum combined with a Milwaukee drill. The vacuum was delivered without the promised drill. I emailed BuildClub and they said they would look into this. That was days ago and I haven’t heard anything from them. UPDATED REVIEW: BuildClub did track down the second parcel and it was finally delivered. They said the driver made the error of only picking one item from the packing list instead of two. I am upgrading my star rating from 1 star to only 3. If BuildClub is using a delivery service with drivers who can’t adequately read to do their jobs, maybe they should change delivery services.

Everything arrives on time Everything arrives on time. And the delivery person was very helpful and easy to work with. Also, excellent customer support.