Once I FINALLY reached real people Once I FINALLY reached real people, everything after went perfect. Questions answered. Excellent status and earlier than promised delivery. It was great.

Cracked Birdbath My birdbath had a Crack causing it to leak and I reported it after delivery. I had a brand new replacement delivered about 3 hours after my report. Amazing service!!

Everything as expected! Build Club rocks. My delivery actually arrived just a little early, which was great! Happy to have used Build Club a second time.

Customer service was outstanding Customer service was outstanding When they delivery was little late than supposed to, customer service called me and make sure that I received the package’s in professional manner.

Drill missing from delivery I ordered a combination offer; a cordless Milwaukee vacuum combined with a Milwaukee drill. The vacuum was delivered without the promised drill. I emailed BuildClub and they said they would look into this. That was days ago and I haven’t heard anything from them. UPDATED REVIEW: BuildClub did track down the second parcel and it was finally delivered. They said the driver made the error of only picking one item from the packing list instead of two. I am upgrading my star rating from 1 star to only 3. If BuildClub is using a delivery service with drivers who can’t adequately read to do their jobs, maybe they should change delivery services.