Drill missing from delivery I ordered a combination offer; a cordless Milwaukee vacuum combined with a Milwaukee drill. The vacuum was delivered without the promised drill. I emailed BuildClub and they said they would look into this. That was days ago and I haven’t heard anything from them. UPDATED REVIEW: BuildClub did track down the second parcel and it was finally delivered. They said the driver made the error of only picking one item from the packing list instead of two. I am upgrading my star rating from 1 star to only 3. If BuildClub is using a delivery service with drivers who can’t adequately read to do their jobs, maybe they should change delivery services.

Cracked Birdbath My birdbath had a Crack causing it to leak and I reported it after delivery. I had a brand new replacement delivered about 3 hours after my report. Amazing service!!

Delivered some hard-to-find paneling… Delivered some hard-to-find paneling the next day at a competitive price. I had the same paneling on back-order at Home Depot for over one week.

customer service was impeccable customer service was impeccable. It appears that your company goes the extra mile to make customers feel confident that the product will be delivered, properly. That is a lost art. Your delivery lady was so very pleasant and helpful as well. Thank you for making this a seamless process. Will highly recommend you.

The entire team was helpful and always… The entire team was helpful and always kept me in the loop in regards to my orders.