Customer Satisfaction beyond belief Super fast with delivery. I purchased 13 privacy lattice 4x8, but unfortunately, they only delivered 11. I called to let BuildClub of 2 panels missing, and they immediately took care of it. I had the two panels delivered the next day at no charge.

The BuildClub is great! I've purchased a few items from the BuildClub over the past few years and they have been consistently awesome. - delivery is on time or even faster. - excellent customer service. - items are great (we've ordered baseboards and a water heater so far). I'll definitely order from them again when we have projects in the future.

Once I FINALLY reached real people Once I FINALLY reached real people, everything after went perfect. Questions answered. Excellent status and earlier than promised delivery. It was great.

Delivered some hard-to-find paneling… Delivered some hard-to-find paneling the next day at a competitive price. I had the same paneling on back-order at Home Depot for over one week.

The prices are always good The prices are always good and the delivery was on time. Your website could be better, the search results are not always consistent and there seems to be some bugs with scrolling a list. You have cancelled some product orders, after being placed, that you can't source which is quite inconvenient, as it's happened more than once. I am aware that this is noted on your site but it does not inspire confidence when it happens.