The chair looks good The chair looks good, my grandfather two days ago to take the chair to change the light bulb upstairs, very safe and very stable, will repurchase Oh!

Superb product in every way!!! Perfection in every respect!!! The 3-step ladder is lightweight yet incredibly sturdy, large steps make maneuvering safe, it’s so easy to open and close (even for weak older people), comfortably fits all body heights, angled rubber feet prevent unwanted movement both when in use and while folded for storage, works equally well without the tool tray attached, and HBTower sent timely, informative updates from the initial order through delivery. Superb product — so very pleased!!!

Good, sturdy ladder The company kept me informed re: the progress of my purchase. Delivery was quite timely, although the carton was falling apart when it arrived. The ladder was easy to assemble and it’s strong and sturdy…quite heavy though! All in all, I’m pleased,

In need of a U. S. Barcode.... I just received my dark green 2 step ladder SKU:KQ0002-GR and to my chagrin the barcode is Chinese! I need the United States barcode because I have to register the item with the National Consumer Panel. The item was purchased from Amazon. By the way I am pleased with my purchase. Would you please supply me with the barcode for the U. S. I received my purchase today 04/16/2024

Poor Customer Service Received ladder in timely manner. Did not care for (too heavy). Got permission to return. Had to pay for return shipping (as expected). HBTower received 3 days later (per UPS confirmation). It has been 32 days since they received. NO REFUND. They don't respond to emails. Their phone is ALWAYS "busy" (all hours of day). I DO NOT recommend this company.