Maureen Nickel
GBThey got back to me in a timely manner This ladder was better than we had expected. Much sturdier than the one we had previously owned .We are 84 years old and need this security. When my tool kit did not arrive with the ladder they quickly answered that they would be sending it out. I am sure it will be here soon.
Dave Enyart
GBPathetic and Non-existent Customer Service I have requested to return the ladder due to it being too heavy for me to handle. I had shoulder replacement surgery two months ago which prevents me from using the ladder. I did receive one reply early on and they claimed that it is NOT too heavy and I need to try harder. They have ignored two previous emails from me and and FaceBook Messenger inquiries. Stay away from this company. I suspect they are out of business.
Holly
GBLove this ladder Love this ladder. Came just in time to put up outdoor Christmas Decorations. I feel much more secure climbing the ladder with side rails. I am a little puzzled by the fact that the platform that holds tools does not lock in place.
Rick Watkins
GBQuality and and ease of use. The ladder appears to be made of quality material. It was fairly easy to assemble (20 minutes) and stores in my garage closet. My only issue was during shipping the padding on the rails was a bit damaged.
Michigan shopper
GBFor various reasons For various reasons, a really sturdy, safe ladder is not just optimal —it’s a requirement for my household. With its extra-deep steps and solid construction, this is by far the sturdiest two-step ladder I’ve seen, and the dark green color makes it the most elegant out there, too. Ordering and delivery were efficient and trouble-free.