Dave Enyart
GBPathetic and Non-existent Customer Service I have requested to return the ladder due to it being too heavy for me to handle. I had shoulder replacement surgery two months ago which prevents me from using the ladder. I did receive one reply early on and they claimed that it is NOT too heavy and I need to try harder. They have ignored two previous emails from me and and FaceBook Messenger inquiries. Stay away from this company. I suspect they are out of business.
Mary Daehn
GBI am loving my new three-step stepstool… I am loving my new three-step stepstool from HBTower. It is sturdy, but still light-weight enough to move around. It was just what I was looking for. I was nervous about purchasing online without seeing the product in-person, but I'm glad I took the chance!! Thank you for making this stepstool available.
Gary Vincent
GBUnsteady Ladder User I ordered this platform ladder because I'm very unsteady with ladders as I have had 1/3 of my foot amputated. I used this ladder for 2 days and it's everything I expected. I can't afford a fall as I have a broken back. Ad and explanation about product was spot on.....Thanks
Carrie Ann Lee
GBFinally, a stepladder that meets all of my needs. Finally! a stepladder that meets all of my needs. I am a videographer and hate having to drag a regular ladder with me, where ever I go. This is lightweight and easy to set up. I love the handrails and the pouch to store additional items.
Susan Su
CAThe chair looks good The chair looks good, my grandfather two days ago to take the chair to change the light bulb upstairs, very safe and very stable, will repurchase Oh!