
Bruce
GBGreat communications! I really appreciate the way ToolFetch kept me informed about delays in shipping while they awaited a shipment from the manufacturer. Will be happy to do more business with them in the future.

Danielle Laurence - Production
GBRobert Murner was very helpful! Robert Murner was very helpful! He got us great pricing and even a turnaround sooner than we expected. The machine came in great working order. I did have an issue and Robert was able to get tech support on the line and we were able to diagnose the problem quickly. It has been a great addition to our shop.

Tiki bar by the shore
GBI went to put a 4ft ladder in my cart I went to put a 4ft ladder in my cart, when I put in my zip code it came back with $184...the ladder was only $120??? The math doesn't add up. I decided to read some of the reviews and made the decision to not order anything from this company..seems to risky...I think they are possibly not carrying any inventory and they are drop shipping everything on there site which would explain the delayed shipping times and high shipping cost..buyers beware

Mike
GBSold me 3" Landscape Grates that don't… Sold me 3" Landscape Grates that don't sit flush and fall out. Requested refund or exchange, and was ignored for 30+ days before i called. Called and was put on hold and recycled back to reception who told me i would be called back shortly. 48hrs later i called again and was told they would send me a return label. I received the return label and a note that i will only be getting back 47 cents for the 51.64 paid. They said restocking and shipping both ways to be the reason. They sold items not as described and then take no responsibility.

Jack Hall
GBOrdered the Kennedy 4 drawer unit Ordered the Kennedy 4 drawer unit, unfortunately it arrived with shipping damage, spoke with Ryan and they filed a claim with the shipper and shipped another one. When that arrived it to was damaged. Thanks to Ryan and his team a third one was sent through a different carrier and received it damage free. The customer commitment is outstanding. Ryan kept in contact with me and kept me in the loop every step of the way. I now have a great product and a great experience dealing with the frustration of receiving two shipment damaged boxes. Thanks Ryan and team for handling all this and ensuring I received a damage free order.