Ordered the Kennedy 4 drawer unit Ordered the Kennedy 4 drawer unit, unfortunately it arrived with shipping damage, spoke with Ryan and they filed a claim with the shipper and shipped another one. When that arrived it to was damaged. Thanks to Ryan and his team a third one was sent through a different carrier and received it damage free. The customer commitment is outstanding. Ryan kept in contact with me and kept me in the loop every step of the way. I now have a great product and a great experience dealing with the frustration of receiving two shipment damaged boxes. Thanks Ryan and team for handling all this and ensuring I received a damage free order.

Money grab Customer Representative Was excellent I ordered and paid for my item including shipping cost. Then get a call from service rep that shipping will cost additional 140 dolloars. No money no ship no other optionss given. Job was scheduled around deliver of item. It would have cost more money to delay shipping than pay what was asked. Tool fetch had me in a position where i had no choice than to pay black mail amount. NOT HAPPY

Robert Murner was very helpful! Robert Murner was very helpful! He got us great pricing and even a turnaround sooner than we expected. The machine came in great working order. I did have an issue and Robert was able to get tech support on the line and we were able to diagnose the problem quickly. It has been a great addition to our shop.

The sales rep went out of his way to… The sales rep went out of his way to assist me with both purchases. He kept trying to get the date pushed ahead for Colorworks Inc. The only problem that it took too long to be shipped over here. That company that builds them should have some ready to ship at any time instead of taking 4 months to get to us, other than that Toolfetch your employee that helped was great.

ToolFetch Order Experience Faith in the order department was very knowledgeable and helpful. Initially the equipment was to have free shipping fee, but it later turned out not to be the case. Faith was very apologetic and got me a bit of a discount on the shipping. The equipment arrived in a timely manner to my freight forwarder in Miami, and I was able to meet my project deadline in the Cayman Islands. Thanks Toolfetch!