RH in Michigan
USGreat product Great product. Nice stainless steel flare segment for longer service life. I might have liked a one sheet info page guiding user to: A) check product before operation for assembly remain intact after shipping - my jets had shifted and off center - required recentering. B) recommend test firing in vice ... Explain adjustment of choke -- Direct consumer to your website where there's a nice video. C) Advise placement location and depth in forge. You may also want to include plug for other products you have that may benefit user. I did go out And get LP.gas pressure gauge to compare flame burn to gas pressure ... Just education for myself. You may make these and fittings available to users. I did talk to Mike once on some of these topics and he was very nice, very helpful. I'd definitely do business w them again.
Rich S
USI definitely recommend Mathewson MetalSmith products I definitely recommend Mathewson Metals. Shipping was quick, forge arrived in good condition, easy to assemble and operate. Doesn’t burn a lot of propane; a tank lasted me about 6 hours of forging at high heat. I bought the MetalSmith model. My only cautions are that it’s pretty small, so if you want the option of working on bigger projects you may want a bigger forge with a bigger door. Also, it’s a single burner, and I haven’t been able to achieve forging heat on mild steel.
Melvin Hile
USGood purchase. Forge arrived in good condition only one bolt was bent. Lights easily, heats metal to working temp 10-15 minutes starting at 30°-40° ambient temp. Pleased with fuel usage, keep turning it down the longer it is on.
John
USGood product and good people Friendly and courtious. Produces a well-built quality product and offers personal assistance with any issues you might have. Slow to ship though, and communication could be much better. I did not get a shipping update I was told I would receive. But there is nothing that would prevent me from doing future business with this company.
Bob from Indiana
USBurner works amazing Burner works amazing. Got it today and started using right away. Definitely recommend ordering one if you need it. Customer service side needs work. The shipping details mentioned on web sight are incorrect. My order shipped 6 days late. They don't respond to emails asking if order had been shipped. Took 3 phone calls, with a message left before someone answered phone.