LeGrand Adventure LLC (TM) PA and DE
GBMark Telephoned me and made sure my … Mark Telephoned me and made sure my order was completed to my satisfaction. He explained the Sword Forge Construction and it's Usage. He also apologized for supplier issues, and when I received the unit some firebrick were damaged. They were very fair about the whole process! I would buy from them again in a heartbeat!!
Joe Schools
GBExcellent forge just did burn in and… Excellent forge just did burn in and aside from a little orfice tuning all went perfectly. Rock solid construction And excellent customer service Mike has spoken with me three times to help me out and is always informative and courteous. Thank you Mathewson metals !
Bob from Indiana
GBBurner works amazing Burner works amazing. Got it today and started using right away. Definitely recommend ordering one if you need it. Customer service side needs work. The shipping details mentioned on web sight are incorrect. My order shipped 6 days late. They don't respond to emails asking if order had been shipped. Took 3 phone calls, with a message left before someone answered phone.
Craig Higbee
GBGreat customer service Great customer service! I recommend when purchasing through their PayPal payment system you must set up a PayPal account. I tried the second option of just using a debit or credit card option and PayPal screwed it up by not submitting my purchase or charging my card even though it prompted at thanks for your purchase screen. Which left me and Matthewson Metals in the dark about my purchase! I bought the metalsmith forge and it’s very well built and it works great!
David C.
GBI have been making knives and edged… I have been making knives and edged weapons for some time but I relied on other people for hardening. I decided to take the next step and build a forge for myself. I found your combo burner / regulator set up and it was inexpensive so I gave it a try. I am very pleased with the quality, construction, and performance and i would recommend these products for anyone interested in this hobby.