Mark Telephoned me and made sure my … Mark Telephoned me and made sure my order was completed to my satisfaction. He explained the Sword Forge Construction and it's Usage. He also apologized for supplier issues, and when I received the unit some firebrick were damaged. They were very fair about the whole process! I would buy from them again in a heartbeat!!

Good purchase. Forge arrived in good condition only one bolt was bent. Lights easily, heats metal to working temp 10-15 minutes starting at 30°-40° ambient temp. Pleased with fuel usage, keep turning it down the longer it is on.

Excellent forge just did burn in and… Excellent forge just did burn in and aside from a little orfice tuning all went perfectly. Rock solid construction And excellent customer service Mike has spoken with me three times to help me out and is always informative and courteous. Thank you Mathewson metals !

Will do business again Good prices,good delivery time.my only gripe would be that your web site took forever to update.it said "preparing shipment" for 2 days and was at my door.its good it got here before the site said it was out for delivery,just might be confusing for customers in the future...btw I changed it to the 4 star rating I tried but somehow it reset to 1 and I didn't notice it when I posted the review

Great customer service Great customer service! I recommend when purchasing through their PayPal payment system you must set up a PayPal account. I tried the second option of just using a debit or credit card option and PayPal screwed it up by not submitting my purchase or charging my card even though it prompted at thanks for your purchase screen. Which left me and Matthewson Metals in the dark about my purchase! I bought the metalsmith forge and it’s very well built and it works great!