Stuart Turnbull
CANo problem with the ordering process No problem with the ordering process. I had a problem with the time it took to deliver the product. I paid for first class shipping, $15.50 with a posted expectation of 6 to 9 days (February 11 to 14) but never received my package until February 23rd.
James Alsford.
AUExcellent Service I had a couple of damaged screw heads after putting items of furniture together with an hex key. The screw extractor items for sale in hardware stores here in Australia did not have very good reviews. I went on YouTube and watched a video of various damaged screw and bolt removal kits being tested. The Alden GrabitPro 4 piece kit 8440P Made in the USA had a good review so I e-mailed Anthony Rallo at TheGrabitStore.com and asked a few questions. Anthony was fantastic and was keen to help and gave me first class professional service. I made the purchase and awaited the kit to arrive by post. After dispatch this took quite a while to reach me in Australia. I haven't been able to use the kit yet so this review is on the service I received from Anthony and I will do another review once I have been able to use the product.
Greg
GBQuick and efficient. I was able to order what I needed quickly and efficiently, it couldn't have been simpler. I received status updates when my order was received and shipped. I ended up receiving it a day earlier than promised. I much prefer ordering directly from the manufacturer than going through Amazon.
Grant
GBTook Project Farm’s advice after the… Took Project Farm’s advice after the ones I already owned weren’t doing the job. Order the pro set and had it out immediately with minimal effort. Would recommend to anyone
KAZ NELSON
GBgreat addition to my toolbox after doing online reviews I came across people trying different similar products yours included along with other brands. thegrabit came out on top each time so it was a no-brainer for me to buy it and I'm glad I did.