Greg
GBQuick and efficient. I was able to order what I needed quickly and efficiently, it couldn't have been simpler. I received status updates when my order was received and shipped. I ended up receiving it a day earlier than promised. I much prefer ordering directly from the manufacturer than going through Amazon.
Doug Periman
GBX-out works! First time using this kit. Had a allen screw head that was stripped out and in an inaccessible area. The X-out bit removed it just as advertised. (Just paid for itself) Can't wait to try the extractors on a broken screw. I expect them to impress as well. Quality product, two thumbs up!
James Alsford.
AUExcellent Service I had a couple of damaged screw heads after putting items of furniture together with an hex key. The screw extractor items for sale in hardware stores here in Australia did not have very good reviews. I went on YouTube and watched a video of various damaged screw and bolt removal kits being tested. The Alden GrabitPro 4 piece kit 8440P Made in the USA had a good review so I e-mailed Anthony Rallo at TheGrabitStore.com and asked a few questions. Anthony was fantastic and was keen to help and gave me first class professional service. I made the purchase and awaited the kit to arrive by post. After dispatch this took quite a while to reach me in Australia. I haven't been able to use the kit yet so this review is on the service I received from Anthony and I will do another review once I have been able to use the product.
anthony thomas
GBWhen you find an American made product When you find an American made product, with American customer service you know you’re on the right track. Needed to extract some Allen key bolts from a pergola and the Grabit pro did the trick on all of them. Thank you - everyone needs one of these kits in their tool bag.
STEPHEN LEONARD
GBI followed directions and was unable to… I followed directions and was unable to drill into the bolt in order to set the extractor. Bit dulled very quickly. Delivery and sit navigation was good. Sorry it didn't work. Seemed like a workable solution.