MJH
GBReviews were great but didn’t work for me The order process and delivery was fine, but the drill/extractor combos did not. The drill really isn’t a drill (does not ‘dig’ very deep, which limits ability to get extractor end firmly in the shallow drilled opening. Also, after purchasing and looking at videos on extracting bolts, they often recommend ‘tapping’ the extractor into the drilled opening (to get an initial ‘bite’) with a hammer, which would require hammering the drill end. I started with the #3 drill/extractor (no ‘tapping’); the extractor initially ‘bit’, but then chewed up what metal surrounded the opening. I then used the #4 drill/extractor. Drill worked fine but opening was too small to insert the extractor.
James Flynn
GBThey works easerly! The ability to buy a tool that works!
Doug Periman
GBX-out works! First time using this kit. Had a allen screw head that was stripped out and in an inaccessible area. The X-out bit removed it just as advertised. (Just paid for itself) Can't wait to try the extractors on a broken screw. I expect them to impress as well. Quality product, two thumbs up!
Fixing Electronics
GBAmazing Customer Service TheGrabitStore.com's site isn't shady like other Grabit dealers. Customer Service is handled by real people rather than computers, which makes a huge difference. I wish they sold more tools so I could buy more stuff from them!
Stuart Turnbull
CANo problem with the ordering process No problem with the ordering process. I had a problem with the time it took to deliver the product. I paid for first class shipping, $15.50 with a posted expectation of 6 to 9 days (February 11 to 14) but never received my package until February 23rd.