STEPHEN LEONARD
GBI followed directions and was unable to… I followed directions and was unable to drill into the bolt in order to set the extractor. Bit dulled very quickly. Delivery and sit navigation was good. Sorry it didn't work. Seemed like a workable solution.
ROBERT CHERRY
GBI guess I had high expectations even… I guess I had high expectations even after reading some reviews that were not so complimentary. Unfortunately, my expectations were not met. I was able to remove one bolt, after drilling into it with a regular drill bit. The drilling part of the grab it just doesn't cut it. In fact, it walked on a couple of bolts, causing me to have to enlarge the original hole. The extractor loses a lot of its bite fast, so it doesn't grab it! I brought the Pro set thinking I would make it work...it still needs work.
Fixing Electronics
GBAmazing Customer Service TheGrabitStore.com's site isn't shady like other Grabit dealers. Customer Service is handled by real people rather than computers, which makes a huge difference. I wish they sold more tools so I could buy more stuff from them!
Eric Salls
GBThe Grab-It Store was very prompt with… The Grab-It Store was very prompt with getting my order out in a timely manner. When I notified them about a mistake in my order, they were very prompt in shipping the correct merchandise out and sending me the required instructions and labels to return the incorrect merchandise back to them. All in all, they are a very good company to do business with. I highly recommend them.
Mark Ng
GBGreat bolt extractors Good product, fast shipping with tracking, and guaranteed not to be a fake from other websites since it is direct from the manufacturer. Website was laid out well and checkout was easy. There are also videos on how to use the product, just make sure it is counterclockwise!