Greg
GBQuick and efficient. I was able to order what I needed quickly and efficiently, it couldn't have been simpler. I received status updates when my order was received and shipped. I ended up receiving it a day earlier than promised. I much prefer ordering directly from the manufacturer than going through Amazon.
Stuart Turnbull
CANo problem with the ordering process No problem with the ordering process. I had a problem with the time it took to deliver the product. I paid for first class shipping, $15.50 with a posted expectation of 6 to 9 days (February 11 to 14) but never received my package until February 23rd.
R T
GBI was about to give up on getting a… I was about to give up on getting a stripped allen head screw out of an aluminum access cover on the front of an oil pump to a 7.3 powerstroke. I tried vampliers, Harbor Freights Drill Master (similar to Grabits) and lastly Grabits. It was the largest grabit and a lot of perpendicular down force on the grabit that finally freed the screw.
Jaime Lopez
GBThe USA-made GrabIt Pro is the best… The USA-made GrabIt Pro is the best extractor of the nearly dozen I tried. Unfortunately it did not extract my bolt, that had fused it's threads after decades of corrosion. Despite this best extractor not working for me in this circumstance, the sales person in Brooklyn for GrabIt could not have been more professional and kind, and this Alden 10 piece set plus GrabIt Pros, all USA-made and extremely solid products, will be the very best extractor set for my next stuck bolt!
KAZ NELSON
GBgreat addition to my toolbox after doing online reviews I came across people trying different similar products yours included along with other brands. thegrabit came out on top each time so it was a no-brainer for me to buy it and I'm glad I did.