Brian McCavitt
GBQuick shipping, nice set of bits Item - microbits - arrived in about a week. Turned out the set was too small for what I needed but I tried them all anyway. No breaks. Ended up drilling out the broken screw. I will order a larger set soon. I based this purchase on a Youtube comparison video.
Jaime Lopez
GBThe USA-made GrabIt Pro is the best… The USA-made GrabIt Pro is the best extractor of the nearly dozen I tried. Unfortunately it did not extract my bolt, that had fused it's threads after decades of corrosion. Despite this best extractor not working for me in this circumstance, the sales person in Brooklyn for GrabIt could not have been more professional and kind, and this Alden 10 piece set plus GrabIt Pros, all USA-made and extremely solid products, will be the very best extractor set for my next stuck bolt!
Fixing Electronics
GBAmazing Customer Service TheGrabitStore.com's site isn't shady like other Grabit dealers. Customer Service is handled by real people rather than computers, which makes a huge difference. I wish they sold more tools so I could buy more stuff from them!
MJH
GBReviews were great but didn’t work for me The order process and delivery was fine, but the drill/extractor combos did not. The drill really isn’t a drill (does not ‘dig’ very deep, which limits ability to get extractor end firmly in the shallow drilled opening. Also, after purchasing and looking at videos on extracting bolts, they often recommend ‘tapping’ the extractor into the drilled opening (to get an initial ‘bite’) with a hammer, which would require hammering the drill end. I started with the #3 drill/extractor (no ‘tapping’); the extractor initially ‘bit’, but then chewed up what metal surrounded the opening. I then used the #4 drill/extractor. Drill worked fine but opening was too small to insert the extractor.
PostHocFallacy
GBHow did I miss that? I was a machinist for the first part of my working life after 4 years of Machinery Repairman in the Navy. I recognize a left-hand drill bit when I see it. For some reason unknown, even after reading the instructions that came with the Grabit set, I drilled using standard direction with my drill. Needless to say it didn't drill well. It wouldn't even drill deep enough for the removal portion to grab and remove the #8 screw, even though I was using that end properly. I responded to the "No-Reply" email and, surprise, a reply came up for Anthony at Grabit. I explained that something didn't work and also suggested that this HAD TO BE operator error. The response said that he gets this regularly. Even though the directions say both drill and extract must be done "reverse" direction. I slapped my forehead and looked at the Grabit package. Duh! Conspicuously written in bold arrow, "REVERSE." When used correctly, these things are a marvel. He even offered to replace the two that I damaged using incorrectly. Grabit gets 5, operator gets 1. Anthony recommended 30-70 rpm as well. That was another surprise, but it works! My two speed drill press only goes as slow as 160. Use your variable speed cordless.