Eric Salls
GBThe Grab-It Store was very prompt with… The Grab-It Store was very prompt with getting my order out in a timely manner. When I notified them about a mistake in my order, they were very prompt in shipping the correct merchandise out and sending me the required instructions and labels to return the incorrect merchandise back to them. All in all, they are a very good company to do business with. I highly recommend them.
James Alsford.
AUExcellent Service I had a couple of damaged screw heads after putting items of furniture together with an hex key. The screw extractor items for sale in hardware stores here in Australia did not have very good reviews. I went on YouTube and watched a video of various damaged screw and bolt removal kits being tested. The Alden GrabitPro 4 piece kit 8440P Made in the USA had a good review so I e-mailed Anthony Rallo at TheGrabitStore.com and asked a few questions. Anthony was fantastic and was keen to help and gave me first class professional service. I made the purchase and awaited the kit to arrive by post. After dispatch this took quite a while to reach me in Australia. I haven't been able to use the kit yet so this review is on the service I received from Anthony and I will do another review once I have been able to use the product.
R T
GBI was about to give up on getting a… I was about to give up on getting a stripped allen head screw out of an aluminum access cover on the front of an oil pump to a 7.3 powerstroke. I tried vampliers, Harbor Freights Drill Master (similar to Grabits) and lastly Grabits. It was the largest grabit and a lot of perpendicular down force on the grabit that finally freed the screw.
ROBERT CHERRY
GBI guess I had high expectations even… I guess I had high expectations even after reading some reviews that were not so complimentary. Unfortunately, my expectations were not met. I was able to remove one bolt, after drilling into it with a regular drill bit. The drilling part of the grab it just doesn't cut it. In fact, it walked on a couple of bolts, causing me to have to enlarge the original hole. The extractor loses a lot of its bite fast, so it doesn't grab it! I brought the Pro set thinking I would make it work...it still needs work.
renreal
AUExcellence Customer Service and Sale. Delivered products as promised. Sale and Customer Service are of excellence standard. Informing customer when order not fulfil due to out of stock items and refund with no fuss. Ease of purchase, delivery on time. Thank you.