MJH
GBReviews were great but didn’t work for me The order process and delivery was fine, but the drill/extractor combos did not. The drill really isn’t a drill (does not ‘dig’ very deep, which limits ability to get extractor end firmly in the shallow drilled opening. Also, after purchasing and looking at videos on extracting bolts, they often recommend ‘tapping’ the extractor into the drilled opening (to get an initial ‘bite’) with a hammer, which would require hammering the drill end. I started with the #3 drill/extractor (no ‘tapping’); the extractor initially ‘bit’, but then chewed up what metal surrounded the opening. I then used the #4 drill/extractor. Drill worked fine but opening was too small to insert the extractor.
James Alsford.
AUExcellent Service I had a couple of damaged screw heads after putting items of furniture together with an hex key. The screw extractor items for sale in hardware stores here in Australia did not have very good reviews. I went on YouTube and watched a video of various damaged screw and bolt removal kits being tested. The Alden GrabitPro 4 piece kit 8440P Made in the USA had a good review so I e-mailed Anthony Rallo at TheGrabitStore.com and asked a few questions. Anthony was fantastic and was keen to help and gave me first class professional service. I made the purchase and awaited the kit to arrive by post. After dispatch this took quite a while to reach me in Australia. I haven't been able to use the kit yet so this review is on the service I received from Anthony and I will do another review once I have been able to use the product.
renreal
AUExcellence Customer Service and Sale. Delivered products as promised. Sale and Customer Service are of excellence standard. Informing customer when order not fulfil due to out of stock items and refund with no fuss. Ease of purchase, delivery on time. Thank you.
anthony thomas
GBWhen you find an American made product When you find an American made product, with American customer service you know you’re on the right track. Needed to extract some Allen key bolts from a pergola and the Grabit pro did the trick on all of them. Thank you - everyone needs one of these kits in their tool bag.
Phillip H
GBMicro-Grabit Success! The micro-grabit is best tool for removing screws... That I have known for years. Their "customer service" gave me the same feeling as like I had successfully removed another stubborn screw and saved me hours of work! What a relief!