Stuart Turnbull
CANo problem with the ordering process No problem with the ordering process. I had a problem with the time it took to deliver the product. I paid for first class shipping, $15.50 with a posted expectation of 6 to 9 days (February 11 to 14) but never received my package until February 23rd.
Phillip H
GBMicro-Grabit Success! The micro-grabit is best tool for removing screws... That I have known for years. Their "customer service" gave me the same feeling as like I had successfully removed another stubborn screw and saved me hours of work! What a relief!
Greg
GBQuick and efficient. I was able to order what I needed quickly and efficiently, it couldn't have been simpler. I received status updates when my order was received and shipped. I ended up receiving it a day earlier than promised. I much prefer ordering directly from the manufacturer than going through Amazon.
PostHocFallacy
GBHow did I miss that? I was a machinist for the first part of my working life after 4 years of Machinery Repairman in the Navy. I recognize a left-hand drill bit when I see it. For some reason unknown, even after reading the instructions that came with the Grabit set, I drilled using standard direction with my drill. Needless to say it didn't drill well. It wouldn't even drill deep enough for the removal portion to grab and remove the #8 screw, even though I was using that end properly. I responded to the "No-Reply" email and, surprise, a reply came up for Anthony at Grabit. I explained that something didn't work and also suggested that this HAD TO BE operator error. The response said that he gets this regularly. Even though the directions say both drill and extract must be done "reverse" direction. I slapped my forehead and looked at the Grabit package. Duh! Conspicuously written in bold arrow, "REVERSE." When used correctly, these things are a marvel. He even offered to replace the two that I damaged using incorrectly. Grabit gets 5, operator gets 1. Anthony recommended 30-70 rpm as well. That was another surprise, but it works! My two speed drill press only goes as slow as 160. Use your variable speed cordless.
ROBERT CHERRY
GBI guess I had high expectations even… I guess I had high expectations even after reading some reviews that were not so complimentary. Unfortunately, my expectations were not met. I was able to remove one bolt, after drilling into it with a regular drill bit. The drilling part of the grab it just doesn't cut it. In fact, it walked on a couple of bolts, causing me to have to enlarge the original hole. The extractor loses a lot of its bite fast, so it doesn't grab it! I brought the Pro set thinking I would make it work...it still needs work.