James Alsford.
AUExcellent Service I had a couple of damaged screw heads after putting items of furniture together with an hex key. The screw extractor items for sale in hardware stores here in Australia did not have very good reviews. I went on YouTube and watched a video of various damaged screw and bolt removal kits being tested. The Alden GrabitPro 4 piece kit 8440P Made in the USA had a good review so I e-mailed Anthony Rallo at TheGrabitStore.com and asked a few questions. Anthony was fantastic and was keen to help and gave me first class professional service. I made the purchase and awaited the kit to arrive by post. After dispatch this took quite a while to reach me in Australia. I haven't been able to use the kit yet so this review is on the service I received from Anthony and I will do another review once I have been able to use the product.
Eric Salls
GBThe Grab-It Store was very prompt with… The Grab-It Store was very prompt with getting my order out in a timely manner. When I notified them about a mistake in my order, they were very prompt in shipping the correct merchandise out and sending me the required instructions and labels to return the incorrect merchandise back to them. All in all, they are a very good company to do business with. I highly recommend them.
renreal
AUExcellence Customer Service and Sale. Delivered products as promised. Sale and Customer Service are of excellence standard. Informing customer when order not fulfil due to out of stock items and refund with no fuss. Ease of purchase, delivery on time. Thank you.
Doug Periman
GBX-out works! First time using this kit. Had a allen screw head that was stripped out and in an inaccessible area. The X-out bit removed it just as advertised. (Just paid for itself) Can't wait to try the extractors on a broken screw. I expect them to impress as well. Quality product, two thumbs up!
Greg
GBQuick and efficient. I was able to order what I needed quickly and efficiently, it couldn't have been simpler. I received status updates when my order was received and shipped. I ended up receiving it a day earlier than promised. I much prefer ordering directly from the manufacturer than going through Amazon.