Greg
GBQuick and efficient. I was able to order what I needed quickly and efficiently, it couldn't have been simpler. I received status updates when my order was received and shipped. I ended up receiving it a day earlier than promised. I much prefer ordering directly from the manufacturer than going through Amazon.
Stuart Turnbull
CANo problem with the ordering process No problem with the ordering process. I had a problem with the time it took to deliver the product. I paid for first class shipping, $15.50 with a posted expectation of 6 to 9 days (February 11 to 14) but never received my package until February 23rd.
Phillip H
GBMicro-Grabit Success! The micro-grabit is best tool for removing screws... That I have known for years. Their "customer service" gave me the same feeling as like I had successfully removed another stubborn screw and saved me hours of work! What a relief!
anthony thomas
GBWhen you find an American made product When you find an American made product, with American customer service you know you’re on the right track. Needed to extract some Allen key bolts from a pergola and the Grabit pro did the trick on all of them. Thank you - everyone needs one of these kits in their tool bag.
Mark Ng
GBGreat bolt extractors Good product, fast shipping with tracking, and guaranteed not to be a fake from other websites since it is direct from the manufacturer. Website was laid out well and checkout was easy. There are also videos on how to use the product, just make sure it is counterclockwise!