James Alsford.
AUExcellent Service I had a couple of damaged screw heads after putting items of furniture together with an hex key. The screw extractor items for sale in hardware stores here in Australia did not have very good reviews. I went on YouTube and watched a video of various damaged screw and bolt removal kits being tested. The Alden GrabitPro 4 piece kit 8440P Made in the USA had a good review so I e-mailed Anthony Rallo at TheGrabitStore.com and asked a few questions. Anthony was fantastic and was keen to help and gave me first class professional service. I made the purchase and awaited the kit to arrive by post. After dispatch this took quite a while to reach me in Australia. I haven't been able to use the kit yet so this review is on the service I received from Anthony and I will do another review once I have been able to use the product.
renreal
AUExcellence Customer Service and Sale. Delivered products as promised. Sale and Customer Service are of excellence standard. Informing customer when order not fulfil due to out of stock items and refund with no fuss. Ease of purchase, delivery on time. Thank you.
Brian McCavitt
GBQuick shipping, nice set of bits Item - microbits - arrived in about a week. Turned out the set was too small for what I needed but I tried them all anyway. No breaks. Ended up drilling out the broken screw. I will order a larger set soon. I based this purchase on a Youtube comparison video.
R T
GBI was about to give up on getting a… I was about to give up on getting a stripped allen head screw out of an aluminum access cover on the front of an oil pump to a 7.3 powerstroke. I tried vampliers, Harbor Freights Drill Master (similar to Grabits) and lastly Grabits. It was the largest grabit and a lot of perpendicular down force on the grabit that finally freed the screw.
Grant
GBTook Project Farm’s advice after the… Took Project Farm’s advice after the ones I already owned weren’t doing the job. Order the pro set and had it out immediately with minimal effort. Would recommend to anyone