STEPHEN LEONARD
USI followed directions and was unable to… I followed directions and was unable to drill into the bolt in order to set the extractor. Bit dulled very quickly. Delivery and sit navigation was good. Sorry it didn't work. Seemed like a workable solution.
Greg
USQuick and efficient. I was able to order what I needed quickly and efficiently, it couldn't have been simpler. I received status updates when my order was received and shipped. I ended up receiving it a day earlier than promised. I much prefer ordering directly from the manufacturer than going through Amazon.
Stuart Turnbull
CANo problem with the ordering process No problem with the ordering process. I had a problem with the time it took to deliver the product. I paid for first class shipping, $15.50 with a posted expectation of 6 to 9 days (February 11 to 14) but never received my package until February 23rd.
Mark Ng
USGreat bolt extractors Good product, fast shipping with tracking, and guaranteed not to be a fake from other websites since it is direct from the manufacturer. Website was laid out well and checkout was easy. There are also videos on how to use the product, just make sure it is counterclockwise!
Fixing Electronics
USAmazing Customer Service TheGrabitStore.com's site isn't shady like other Grabit dealers. Customer Service is handled by real people rather than computers, which makes a huge difference. I wish they sold more tools so I could buy more stuff from them!