Good customer service After much research I found the oddball colored yellow toilet seat for our old house we recently moved into. I called first to verify it was actually in stock and I ordered it. After a week with no shipping info I got an email that it was on back order. I was really disappointed and replied back letting them know and asked for a refund. To my surprise I got a call from the guy I originally talked to that said it was stock and there was a mix up about it but they did have it in stock. So we agreed to keep my order and send it out. Thank you Fred! That is true customer service and what lacks nowadays in so many businesses. So thank you and I'm a happy customer because of it.

"I'll be Back" Got just what I ordered, in a timely manner. Great shopping experience. At a time when local stores are unable to keep supplies on hand, and don't know when they might be available.

Failed to process order and credit Ordered a part online and was charged to my credit card. I was emailed the part was out of stock. It didn't state online it was out of stock, it took me through the online ordering and payment. I told them to cancel the order. After informing them my card was charged I was told it can take up to 3 days to refund my money. Why was I charged for an order that was not filled and worse a product that is out of stock? Why didn't it state online it was out of stock so I didn't waste my time and worse my money?

Beautiful industrial pipes for a closet… Beautiful industrial pipes for a closet project I am building. The quality of the pipes is perfect and the floor flanges are the perfect industrial look, yet with an artistic aesthetic. They were NOT stamped "Made in ..." like so many flanges that are out there these days. The length of the pipes were exactly to my specs. What else could I ask for. Thank you again so much for the great product, fast shipping and good customer service.

Extending an RV dump I was trying to extend an RV dump above the opening and just assumed that your product would do the job, however the opening accepts a 4 inch male thread and your product is a 3 3/4 male thread. Oops, my bad - any ideas? I can't afford to return the product as the shipping is more than the cost of the unit.